Team Leader at The Salvation Army

Karratha, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

0.0

Posted On

26 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Case Management, Risk Assessment, Safety Planning, Trauma Informed Practice, Child Focused Practice, Strengths Based Practice, Stakeholder Management, Operational Oversight, Crisis Intervention, Reflective Practice, Incident Management

Industry

Non-profit Organizations

Description

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Team Leader – Family Violence Karratha Women and Children’s Centre, WA Permanent full- time (flexible to 0.6 FTE) SCHADS Level 6.1 Why this role matters At the Karratha Women and Children’s Centre, women and children arrive in moments of uncertainty, fear and transition. Your leadership helps shape what happens next. Every day in this role contributes to safety, stability and a fresh start for families. The impact is real and lasting. As Team Leader, you guide the service with steadiness and clarity. You support your team to respond with confidence and compassion, creating an environment where women and children feel safe and supported. Your leadership shapes the early stages of their recovery and influences how families experience their first moments of safety, stability and hope. About the role You will lead the day‑to‑day operations of a specialist family violence service that includes crisis accommodation, case management, outreach and after‑hours response. You will support your team to deliver child‑focused, trauma informed and strengths‑based practice to women, children and young people experiencing or escaping family and domestic violence. Alongside operational oversight, you will nurture a reflective, supportive team culture, build strong relationships with key partners and contribute to ongoing service development and quality improvement. This permanent full-time position is within the Karratha Women and Children’s Centre, reporting to the Program Manager. Pay is in accordance with SCHADS Level 6.1. We are open to negotiating part-time arrangements down to 0.6 FTE (22.8 hours per week) for the right candidate. How you will make an impact Lead, support and develop a team of Family Violence Practitioners and Family Support Workers Hold oversight of daily service operations, ensuring a calm, safe and responsive environment Strengthen trauma informed, child‑focused and strengths‑based practice across the team Provide guidance on complex case work, risk assessment and safety planning Build strong, respectful relationships with community partners and sector agencies Support reflective practice, team wellbeing and a culture of learning Manage incidents, risk and safety in line with TSA and government processes Carry a small caseload to stay connected to frontline work and client experience Contribute to service improvement, innovation and quality outcomes Contribute to the on-call roster providing support to the 24/7 operations What you will bring A degree in Social Work Experience in the family violence sector, ideally within crisis or residential settings A steady, supportive leadership style that brings out the best in people Confidence in guiding complex case work and navigating risk Strong communication and relationship‑building skills The ability to balance operational needs with human needs A commitment to culturally safe, inclusive and person‑centred practice The capacity to hold boundaries, lead with empathy and stay grounded in challenging moments WA Working with Children Check (or willing to obtain) Current Drivers Licence First Aid and CPR Qualification What we offer NFP salary packaging benefits (up to $15,900 tax free) and Entertainment Benefit ($2,650 tax free) Flexible working arrangements Employee Assistance Program – confidential counselling service Financial, retail and lifestyle discounts Discounted health and fitness programs through Fitness Passport Up to 8 weeks of leave per year through our purchase leave scheme Generous parental leave (12 weeks) Up to 5 days paid leave per year to support a Salvation Army program or activity A supportive, inclusive culture with passionate and dedicated team members The opportunity to make a meaningful difference through your contribution to family violence services How to apply If you are a grounded, compassionate leader who wants to make a real impact in the lives of women and children, we would love to hear from you. Please submit your application, including a resume and cover letter outlining your suitability for the role. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Responsibilities

Lead the day-to-day operations of a specialist family violence service, including crisis accommodation and outreach. Support and develop a team of practitioners while maintaining a small caseload to stay connected to frontline client experience.