Team Leader at The Salvation Army

Broken Hill, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Social Justice, Case Management, Advocacy, Community Development, Culturally Appropriate Support, Trauma-Informed Care, Client Relationship Building, Safety Planning, Risk Assessment, Client Record Keeping, Community Engagement, Team Collaboration, Crisis Management, Empowerment, Support Services

Industry

Non-profit Organizations

Description

ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters The Salvation Army’s Family Violence Stream delivers a wide range of services to women and their children who have experienced family violence. Our team provides a safe, welcoming, and accessible environment, offering practical and trauma‑informed support tailored to individual needs. We are committed to culturally safe practice and proudly support Aboriginal and Torres Strait Islander women, who may face additional barriers when seeking help. About the role We are seeking a compassionate and skilled Family Domestic Violence Case Manager to join our team in Broken Hill, NSW. Reporting to the Program Manager, you will work with women and children living in the community or transitioning from refuge, supporting them to achieve safety, stability, and independence. This is a full‑time permanent position, paid in accordance with SCHADS Level 5. At The Salvation Army, we consider gender a genuine occupational qualification for this position under Section 27 (2) (f) of the Equal Opportunity Act 1984, and so we ask that only Female applicants apply. How you will make an impact Provide warm, responsive, and trauma‑informed initial contact to individuals seeking support. Deliver culturally appropriate support to First Nations clients, strengthening connection to community, Country, and culture. Build trusting relationships that empower clients and promote self‑determination. Conduct ongoing assessments of client needs, risks, and circumstances. Take preventative action in high‑risk situations and ensure safety planning is prioritised. Develop client‑led case plans aligned with TSA case management models and best practice. Monitor and review case plans, adjusting interventions as client needs evolve. Advocate for clients and support access to community services, housing, and supports. Provide case management to community‑based clients transitioning into stable accommodation. Maintain accurate and timely client records using TSA systems. Identify risks, service gaps, and improvement opportunities, escalating as required. Participate in meetings, community engagement activities, and development projects. Attend supervision, team meetings, and training (occasional overnight travel may be required) Assist with rostered on‑call coverage for after‑hours emergencies and DV response. Support day‑to‑day refuge operations, including preparing units, assisting families during intake and exit, and managing donations and supplies. What you will bring Strong commitment to social justice, safety, and empowerment for women and children. You will also have: Qualifications in social work, welfare, community development, or a related field; or equivalent experience in community services. Experience in case management, ideally within the family violence sector. Strong advocacy skills and experience working collaboratively with other services. A current National Police Check and Working with Children Check (employee). Completion of required TSA training modules (Code of Conduct, WHS, Bullying & Harassment). A current, valid Driver’s Licence. What we offer Flexible working conditions Remote Area Housing Benefit to employees who live and work in the area (up to $31,800 tax free) Employee Assistance Program - Independent confidential counselling service Financial, retail and lifestyle discounts and benefits Discounted health and fitness programs through Fitness Passport Up to 8 weeks leave per year through our purchase leave scheme Generous Parental Leave offering of 12 weeks Up to 5 days paid leave per year to support a TSA program or activity An inclusive culture of dedicated, passionate, and professional team members Positively supporting and impacting the lives of others through your career contribution How to Apply If you believe in justice, empowerment, and the power of compassionate support, we want to hear from you. To apply, please submit your resume and a cover letter outlining your experience in the family violence sector and your commitment to working with women impacted by abuse. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration. At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Responsibilities

The Family Domestic Violence Case Manager will provide trauma-informed support to women and children affected by family violence, ensuring their safety and stability. Responsibilities include conducting assessments, developing case plans, and advocating for clients' access to services.