Team Leader at TopGolf
Chigwell IG7 6BX, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

04 Jul, 25

Salary

0.0

Posted On

05 Apr, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership

Industry

Hospitality

Description

Do you love a buzzing atmosphere, a thrilling game and great food and drink? At TOPGOLF, we take the best aspects of all three to create an experience you simply cannot find anywhere else.
If this sounds like an experience you would like to be part of delivering, apply now and start your VENUE TEAM LEADER career at TOPGOLF!
Due to this role involving the sale of alcohol, applicants must be over 18 years of age.
You will be required to provide a valid Proof of Right to Work in the UK. This can be a valid Passport OR Birth Certificate along with your National Insurance Documentation (both must be present) OR another form of valid right to work documentation’ As applicable you must have a minimum of 6 months’ work eligibility available on the right to work documentation that you provide.
The Venue Team Leader helps their team provide best-in-class service with hospitality for our Players. By working with, training and coaching our Associates, the Team Lead ensures our Players have the best time of their lives.
Venue Team Leaders have general operational responsibilities related to running the venue (opening/closing, managing shifts, etc.) but they make sure these never interfere with the Player Experience.
Additionally, Venue Team Leaders may be responsible for assisting with other specific business functions. This might include (but would not be not limited to) hiring, Associate development and training and inventory management.

Responsibilities
  • Supervise the team in providing best-in-class service on a daily basis
  • Coach and develop the team and drive Associate engagement
  • Uphold operating procedures and service and safety standards, especially Guest Satisfaction
  • Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Courage and Caring
  • Perform other operational duties as assigned by your manager
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