Team Leader - Waste Response at Hume City Council

Coolaroo, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

83714.0

Posted On

18 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership Skills, Waste Management, Occupational Health and Safety, Resource Recovery, Environmental Compliance, Communication Skills, Team Management, Customer Service, Performance Management, Training, Service Delivery, Problem Solving, Report Writing, Legislation Knowledge, Operational Context, Diversity Management

Industry

Government Administration

Description

Job Description Permanent, Full Time $83,714 per annum plus Superannuation Join the Waste and Sustainability Department Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible. Supervise the day-to-day delivery of Waste Response services, ensuring that the functions and activities are performed in accordance with Hume City Council’s policies and procedures, and best-practice principles, in addition to State and Federal government legislation, policies, regulations and directions. What you’ll be doing: Provide day-to-day leadership and supervision of Waste Response team employees, to engage and motivate employees to demonstrate organisational values aligned behaviour, and to optimally achieve service standards. Participate in the recruitment, induction, training (internal and external), and performance management of Waste Response employees. Supervise the services delivered by the Waste Response team, ensuring service continuity, achievement of service standards, and the provision of quality customer service is maintained. Regularly participate in service delivery, including the safe operation of required plant and equipment, to support resourcing and service provision, as required or requested. Support the implementation of allocated actions and the achievement of targets from Council’s strategic documents, including the Waste and Resource Recovery Strategy 2022-2030. Ensure the Waste Response team is customer focused, responding to all internal and external enquiries and issues in a timely, accurate and professional manner, in line with Council’s policies and procedures. Actively monitor and report on the achievement of service quality and delivery benchmarks, including Service Level Agreements, to meet Council, customer, and community expectations. Provide high-quality, professional written and verbal reports, presentations, and advice to the Operations Supervisor – Litter and Dumped Rubbish, Coordinator Waste Operations, Manager Waste and Sustainability, other departments, and other agencies. The skills and experience you’ll bring to the role: Demonstrated frontline leadership skills and ability to manage a diverse team of staff, preferably in waste, litter and illegally dumped rubbish, or another operational context within a Local Government environment. Experience and working knowledge of waste management, litter and dumped rubbish, city presentation and/or operations. Strong understanding of Occupational Health and Safety and experience in applying this within operational environments. Knowledge of relevant contemporary resource recovery and waste management practice and legislation, including ensuring environmental compliance. Understanding of investigation processes and enforcement powers of authorised officers in relation to litter, illegally dumped waste, graffiti, and other city presentation matters within Victoria. Highly developed and effective verbal and written communication skills, with proven experience in preparing procedures, policies, and reports, producing material that meets audience needs. Required Certifications & Qualifications: Tertiary qualifications in operations, safety, business, management, or a related discipline with some experience working in the field, or lesser formal qualifications with relevant experience. Demonstrated frontline leadership skills and ability to manage a diverse team of staff, preferably in waste, or another operational context within a Local Government environment. Current car drivers’ licence. Why Hume City Council? A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values: We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn. We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected. We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will. All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do. We offer a competitive salary package, professional development opportunities, and a supportive work environment. A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people, LGBTIQA+ people and people from culturally diverse backgrounds to apply. All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. Additional Information Position Description

Responsibilities

Supervise the day-to-day delivery of Waste Response services and ensure compliance with policies and regulations. Lead and motivate the Waste Response team to achieve service standards and quality customer service.