ADDITIONAL SKILLS:

• Excellent verbal and written communications skills
• Familiar with MS Office Suite (Excel/Word/Outlook/Access)
• Thrives and develops a collaborative team environment

Benefits of working at Bank of America Ireland:

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work because of a disability or health reasons
• Ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, specified illness cover etc
• Use of a flex fund to use towards benefits
• Access to free counselling through an Employee Assistance Programme and virtual GP services
• Opportunity to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to join our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

ROLE DESCRIPTION:

The EMEA Anti Money Laundering Know Your Customer/Client Due Diligence/Refresh Operations is part of the Global Operations organization and is responsible for the end-to-end client AML KYC refresh globally. The team supports the Global Markets and Global Corporate & Investment Banking businesses in completing KYC/CDD checks as well as maintaining client records.
The associate will be responsible for leading a dynamic team of Refresh analysts in delivering on the operational processes and will become a technical expert in KYC/CDD procedures. The environment is constantly changing as new procedures & initiatives are implemented and there will be the opportunity for the associate to contribute towards these exciting changes.

RESPONSIBILITIES:

• Leading a team of Refresh analysts responsible for completing targeted Anti Money Laundering Know Your Customer/Client Due Diligence procedures
• AML KYC/CDD to be completed in accordance with internal policies, procedures and regulatory guidelines aligned to jurisdictions and/or client structures.
• The team will conduct the KYC/CDD checks on clients that are a part of standard Refresh cycles or outside of the standard client Refresh cycles due to a change in client or jurisdictional requirements
• You and the team will liaise with sales/ client outreach teams to obtain and validate correct documentation to fulfil refresh requirements
• You and the team will perform client refresh/remediation through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all requirements are met
• You will participate in internal/external Audits and Quality checks
• You will ensure that the team works efficiently towards meeting all targets and that management protocols for the team are held (e.g. regular team meetings, 1:1s, performance reviews etc)
• You will coach individuals and develop talent within the team
• You will champion diversity and promote a culture of mutual respect