Team Manager, Analysts - Brisbane CBD at Commonwealth Bank

Brisbane City, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

0.0

Posted On

23 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Coaching, Credit Analysis, Lending Practices, Risk Management, Stakeholder Management, Relationship Building, Analytical Thinking, Decision Making, Commercial Acumen, Continuous Improvement, Problem Solving, Customer Experience, Team Development, Accountability, Product Knowledge

Industry

Financial Services

Description

Lead and inspire a high-performing team of credit and fulfilment analysts Drive sustainable growth for Small Business Banking clients Join a culture that values career progression and continuous improvement See yourself in our team Join CommBank’s Small Business Banking team – a group passionate about helping Australian small businesses succeed. We work closely with business owners to understand their goals and provide tailored financial solutions through our expertise and specialist teams. Small Business Banking is part of CBA Business Banking and offers face-to-face and remote support to small businesses across Australia. We pride ourselves on building strong community connections, delivering compelling propositions, and executing with excellence. Do work that matters As Team Manager, you’ll lead a high-performing team of credit and fulfilment analysts supporting Small Business Banking customers with lending needs up to $1.25M. Your leadership will enhance capabilities and build a culture of excellence across the QLD business. More specifically, you will: Lead, coach, and inspire a team of credit and fulfilment analysts to deliver exceptional outcomes for clients and the business. Drive a customer-centric culture, ensuring responsive and professional service. Build strong relationships with peers, business partners, and stakeholders. Embed strong risk management practices and maintain a culture of accountability. Champion continuous improvement and productivity across your team. Facilitate ongoing development of credit, risk, technical, and leadership capabilities. Proactively identify and mitigate operational and credit risks. We want to hear from people who have: Business Banking experience and understanding of lending practices. Demonstrated ability to lead, engage, and develop a team. Strong organisational skills with the ability to manage competing priorities. Proven relationship-building skills and collaborative approach. Analytical thinking and sound decision-making capability. Solid knowledge of banking products and services, with strong commercial and risk acumen. A continuous improvement mindset and creative problem-solving skills. Genuine passion for delivering exceptional customer experiences. We value diversity and inclusion and encourage applications from all backgrounds. If you’re ready to make an impact and grow your career, we’d love to hear from you. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 25/02/2026 Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you’ll thrive. You’ll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

Responsibilities

The Team Manager will lead, coach, and inspire a team of credit and fulfilment analysts to deliver exceptional outcomes for Small Business Banking customers needing lending solutions up to $1.25M. This role involves driving a customer-centric culture, embedding strong risk management practices, and championing continuous improvement across the Queensland business.