In a world where change is constant, ArvatoConnect stands at the forefront of innovation. We partner with forward-thinking organisations to reshape and reinvent how they connect with their customers. By delivering cutting-edge, technology-driven solutions, we create exceptional experiences that foster stronger connections, enhance loyalty, and drive growth.

ABOUT THE ROLE:

As a Team Manager, you will play a pivotal role in supporting our front-line agents. Your leadership and motivation will enable your team of advisors to perform at their highest quality standards, ensuring they meet all contractual service levels while delivering exceptional customer outcomes.
In this dynamic and fast-paced environment, flexibility and a passion for working with people are essential. You will manage both individual and team performance through top-notch coaching and feedback, identifying training needs and fostering a vibrant, open, and engaging workplace. Your commitment to ongoing personal development and continuous improvement will inspire your team members to excel.
As a role model, you will uphold adherence to client and ArvatoConnect policies, setting the standard for excellence. With comprehensive training provided during induction and continuous development opportunities, you will be equipped with the skills to effectively manage your team and contribute to the successful delivery of the client contract.
Join us and be part of a team that values growth, collaboration, and outstanding customer service.
Location: Datchet, Berkshire (Hybrid - Minimum 2 days onsite per week)