JOB DESCRIPTION

An exciting opportunity to join Certitude as a Team Manager at our Lambeth Living Well Network Alliance, as we continue to grow as London’s leading adult social care provider.
Salary: £34,914 per annum
Hours: 37.5 hours
Job Type: Permanent – Full time
Location: Lambeth – Brixton
Positions Available: 3

With the Living Well Centre being redesigned, 3 Team Manager positions have become available. Each Team Manager will be responsible for a department in the Centre – Integrated Peer Support, Re-enablement Support and Living Well Support.
As the Team Manager, you will be responsible for leading a team of core support staff, who provide support to people with a range of low to high support needs. You will work with the other 2 managers as part of a unified management team to deliver a seamless and safe service that meets the needs of the people we support, staff teams, and Lambeth Alliance colleagues.
Duties will include:
- Actively lead the team’s development by providing coaching and training colleagues in person centred support practices and approaches.
- Effectively manage risks of the people we support through ensuring team members understand what is important to the individual(s), involving their families, wherever possible, and ensuring decisions are accurately recorded.
- Develop and maintain links with relevant professional bodies, implementing changes in practice with the team and the organisation.
- Support individual(s) to plan, match and decide which activities and colleagues will support their hobbies, interests, education and training, faith and socialising preferences.
- Attend monthly Performance & Quality Meetings, contributing to the continuous improvement of services, with responsibility for reviewing and understanding service data. Includes identifying performance concerns, providing a clear narrative around any issues, and presenting a realistic, actionable plan to improve or maintain key performance indicators (KPIs).
- Carry out regular 121s, team meetings and annual reviews with all team members, giving and acting on received feedback and identified development needs.