Team Manager at IKS Health
Navi Mumbai, maharashtra, India -
Full Time


Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

25 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Team Management, AR Operations, Follow-ups, Denial Resolution, Collections, KPI Monitoring, Payer Guidelines, SOP Adherence, Performance Reviews, Coaching, Data Analysis, Process Improvement, Stakeholder Management, MS Excel, Reporting, Dashboards

Industry

Hospitals and Health Care

Description
Key Responsibilities: Manage day-to-day AR operations, including follow-ups, denials, and collections Lead a team and ensure adherence to productivity and quality metrics Monitor KPIs such as TAT, accuracy, denial resolution, and collections performance Ensure compliance with payer guidelines, client requirements, and internal SOPs Conduct regular team huddles, performance reviews, and coaching sessions Analyze reports, identify process gaps, and implement corrective actions Collaborate with Quality, Training, and Workforce teams for improvements Manage client and internal escalations with timely resolution Support hiring, onboarding, and training of new team members Prepare and present operational reports to leadership and clients Qualification: Graduate from any discipline Required Skills: 6+ years of experience in US Healthcare RCM – AR operations Minimum 2 years of experience in a team handling/leadership role Strong knowledge of AR lifecycle, denials, and collections Good understanding of payer guidelines and insurance workflows Strong analytical and problem-solving skills Ability to manage team performance and productivity Effective communication and stakeholder management skills Proficiency in MS Excel, reporting, and dashboards
Responsibilities
The Team Manager will oversee daily Accounts Receivable operations, focusing on follow-ups, denials, and collections while leading the team to meet productivity and quality metrics. This role also involves monitoring key performance indicators and ensuring compliance with all relevant guidelines and requirements.
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