Do you thrive on leading high-performing teams and delivering exceptional service?
Are you a hands-on leader who can balance strategy and execution while motivating others to achieve excellence?
At Ten Lifestyle Group, we elevate the lives of high-net-worth individuals through world-class lifestyle management. As a Team Manager, you’ll lead a group of Lifestyle Managers to deliver seamless, extraordinary service—while ensuring we hit performance and satisfaction targets.
We’re growing our U.S. presence and are looking for a passionate leader to help drive service excellence in either New York.

EDUCATION & EXPERIENCE

• Bachelor’s degree or equivalent combination of education and leadership experience.
• Experience in hospitality, luxury concierge, travel services, or customer service leadership.

SKILLS & ATTRIBUTES

• Proven team management with a focus on performance and accountability.
• Strong commercial awareness and ability to coach teams toward revenue goals.
• Excellent verbal and written communication.
• Calm under pressure with strong decision-making skills.
• Experience supporting high-net-worth or VIP clientele preferred.
• Tech-savvy and organized with solid time management.

WHO WE ARE

Ten Lifestyle Group is the global leader in luxury concierge services, delivering bespoke solutions in travel, dining, entertainment, and more. We partner with some of the world’s most respected brands to serve an elite clientele. As a Certified B Corporation, we champion sustainability, diversity, and social responsibility.

ABOUT THE ROLE

As a Team Manager, you’ll be responsible for a team of 5–17 Lifestyle Managers, ensuring they deliver personalized, high-touch support for our members. From day-to-day coaching to big-picture strategy, you’ll guide your team to success while maintaining a positive, motivated environment.
This is a fantastic opportunity for someone who has experience leading service or sales teams and is ready to make a measurable impact in the luxury travel and concierge space.