Step into a key role where you’ll lead and inspire the Network Services team, bring structure to a dynamic environment, and shape both team and business success.

Responsibility: You will be given responsibility for leading the Network Services team, coaching and motivating team members, and providing structure by aligning processes with Dustin’s strategic direction.
Collaboration: Together with your team, you take care of achieving high customer satisfaction. You’ll work closely not only with your immediate team members but also with the Sales organization and other departments across Dustin to ensure seamless collaboration and results.

Core activities:

• Motivate and coach team members to boost engagement, support professional growth, and create a high-performing team culture
• Manage capacity planning and develop dashboards to provide clear insights, improve efficiency, and ensure the team meets operational goals
• Monitor and improve customer satisfaction scores by aligning team efforts with customer needs and driving continuous service improvements