Team Manager, Novated Assist at Angle Auto Finance

City of Brisbane, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication, Coaching, Delegation, Organisational Control, Risk Management, Compliance Management, Performance Management, Process Review, Stakeholder Relationship Management, Project Management, Customer Service

Industry

Financial Services

Description

Purpose; The Team Manager, Novated Assist is responsible for leading Novated Assist team to provide exceptional service to our customers while maintaining strong risk, compliance and regulatory focus. In this role you will have the opportunity to engage with external business partners to grow our efficiencies and support an engaged team to provide great customer outcomes. Key Responsibilities; Proactively support and maintain a highly engaged team Effective management of people performance Focus on coaching and supporting the team to uplift performance Review current processes to increase efficiencies Foster strategic relationships with internal and external business partners Effective management and support business projects and initiatives Key Stakeholders; Workforce Manager Executive Manager, Novated Relationship Manager, Novated Novated Lease Introducers Settlements Team, Novated Qualifications & Experience; Strong leadership, communication and coaching skills Capability to delegate responsibilities while maintaining organisational control of operations and customer service Ability to multi-task and to deal with a variety of expectations in a face paced environment Ability to manage performance independently and deliver results as part of a team Proven experience with managing Risk & Compliance Employee Benefits We have a long list of benefits to suit your needs. On the clock, and off it. Here are a few favourites. Birthday leave: Enjoy a day off on your birthday, because you deserve it. Health and wellbeing leave: Take some well-deserved ‘me’ time, because your health comes first. Volunteering day: Make an impact with a day dedicated to giving back to the causes you care about. $500 ergonomic equipment reimbursement: Invest in comfort and productivity with support tailored to your work setup. Recruitment referral program: We want to find and hire the best talent in the market, and we want to reward you with a payment of up to $5,000 for helping us identify and personally endorse high-calibre candidates you believe would be a great fit to come and work for us. Employee rate program: When you’re part of the Angle Auto Finance team, you’ll gain access to our best auto finance rates with your next car purchase—just another way we’ve got your back. Paid parental leave: Be there for life’s most important moments with time to support your growing family. SPARK: The employee benefits program that gives you everything from discounts to wellbeing support. Purchased annual leave: Gain extra flexibility by purchasing additional leave. Diversity flex leave: Our people have the flexibility to observe culturally significant days by choosing an alternate day that better aligns with their cultural values. We'd love to hear from you Select the 'Apply' button above to send your resume through to the Talent Acquisition team. Angle Auto Finance is committed to attracting, retaining and strengthening the performance of a diverse, equitable and inclusive workforce. It is our commitment to ensure equal employment opportunities without discrimination or exclusion on the basis of cultural heritage, colour, religion, citizenship status, age, sex, sexual orientation, gender identity, or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information or any other basis protected by law. Angle Auto Finance is an Australian-based non-bank lender, delivering automotive finance from a different angle – offering choice and flexibility, to enable Australians to realise their dreams. Our culture pillars represent our true strength and the things we can continue to build to get better. They describe what is unique and central to Angle Auto. The things we can’t afford to lose, our true strengths that we must continue to build on. There are no passengers here. Just a group of like-minded people working together to make a positive impact. We take pride in our work and doing things the right way. The road might not always be smooth, but doing your best work in an environment that supports your drive is truly rewarding. Our industry doesn’t stand still. And neither do we. With one eye firmly on the future, we’re igniting new ideas and ways of working that drive us all forward.

Responsibilities

The Team Manager, Novated Assist is responsible for leading the team to deliver exceptional customer service while strictly adhering to risk, compliance, and regulatory standards. This role involves engaging with external partners to improve efficiencies and supporting the team to achieve positive customer outcomes.