The Team Manager of Client Accounting & Advisory Services will play a critical, hands-on role in leading and managing the CAAS team, ensuring seamless service delivery, operational efficiency, and financial awareness and performance within their department. This role plays a pivotal part in overseeing strategy, revenue tracking, budget management, and cross-functional collaboration while ensuring satisfaction and team productivity.
The Team Manager will drive profitability, utilization, upskilling, allocation of work, maintain training and development, and ensure strong alignment between business goals and service execution. Additionally, this leader will serve as the first point of contact for staff concerns, escalations, and improvements, working proactively to enhance experience, engagement, and growth.
A portion of your role will involve billable client work, including direct client interactions, where you will leverage your accounting and advisory expertise to deliver services that drive client success and directly contribute to the firm’s revenue growth.
As a platinum Sage partner, TydeCo and our partner entities AWCape, Applico, and Lescault and Walderman, Inc. specialize in delivering cutting-edge ERP and HRP solutions such as Sage 300 Cloud and Sage Intacct. Our dedication to innovation, excellence, and client success ensures businesses not only adopt our solutions but thrive in competitive markets. If you’re ready to lead in a fast-paced, high-impact environment, we invite you to be part of our journey.
This position will report to the Division Manager, CAAS. This position is fully remote and can be based anywhere in the U.S.

ABOUT US

TydeCo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from qualified candidates of all backgrounds, regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy, maternity, or any other legally protected characteristics.

QUALIFICATIONS

• 15+ experience with 5 years minimum leadership experience in CAAS, or related professional services.
• Bachelor’s degree in Business Administration-Accounting or Finance, or related field or in lieu of degree 17+ years of relevant experience.
• Strong expertise in CAAS systems and compliance processes.
• 5+ years of Intacct experience
• 10+ years of QuickBooks Online QBO.
• 5+ years working in a multi-client, multi-time zone environment.
• Experience in managing teams, developing training programs, and optimizing workforce productivity.
• Excellent communication and interpersonal skills, with the ability to collaborate cross-functionally.

PREFERRED EXPERIENCE

• Demonstrated success in driving operational efficiency, process improvements, and cost optimization.
• Experience managing teams within a remote global or multi-regional environment.
• Knowledge of employment laws, tax regulations, and payroll compliance standards.
• Background in process automation and payroll technology solutions.
• Experience using FloQast, Monday, Keeper or similar Accounting Task Document Management systems.
• Strong experience in client retention strategies and business development initiatives.