Team Manager Pensions Administrator at AON Plc - Canada

Krakow, Lesser Poland Voivodeship, Poland -

Full Time

Start Date

Immediate

Expiry Date

13 Aug, 26

Salary

0.0

Posted On

15 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People Leadership, Operational Oversight, Performance Management, Workload Coordination, Data Analysis, Stakeholder Management, Business Continuity Planning, Problem Solving, Analytical Skills, English Fluency, German Language, MS Office

Industry

Financial Services

Description

Team Manager Pensions Administrator The Team Manager for Pensions Administration within the Wealth department in Krakow will lead a team responsible for delivering high‑quality administration services to our pension scheme clients and their members. This role combines people leadership with operational oversight, ensuring that service is delivered accurately, efficiently and in line with regulatory and client requirements. The successful candidate will drive performance and continuous improvement, support the development and engagement of team members, and collaborate closely with stakeholders across the wider Wealth business to help meet our clients’ goals. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like Own and drive performance management activities in the team by setting goals and delegating work to colleagues Coordinate team’s workload and monitor team’s activity to ensure both business as usual and/or projects are delivered to required deadlines and level of quality Analyse data on team’s work output, identify issues, trends and potential risks connected to errors, time-consuming tasks, under and over capacity Drive development activities in the team, identifying development needs and solutions Hold regular 1-2-1s with colleagues to review performance, discuss issues, manage expectations and provide constructive feedback Manage knowledge sharing in the team on all client processes, tools and systems: ensuring documentation is correct, up to date and in line with any statutory or legislative changes Manage relationships between the team and Key Stakeholders: Clients, Client Managers, other Aon Teams and 3rd party providers Develop and manage team resources ensuring headcount matches plans and business needs Manage Business Continuity and Disaster Recovery plans ensuring all activities and processes are completed and kept up to date . Skills and experience that will lead to success Proven work experience as a team manager or team leader (min 1 year) Excellent leadership and communication skills Effective planning, prioritizing and ability to adapt to shifting priorities Strong problem solving and analytical skills Experience of dealing with multiple stakeholders at different seniority levels Fluency in English (C1) Communicative German would be an asset Good command of MS Office applications (Excel, Power Point, Word) Spotless record and strong ethos #pensionadministrationandretirementsolutions 2580196

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Responsibilities

Lead a pensions administration team to deliver high-quality services to clients and members while ensuring regulatory compliance. Drive performance management, coordinate workloads, and manage relationships with key stakeholders and third-party providers.