Team Manager Tech Sales - Shaw at Sutherland

Mandaluyong, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

0.0

Posted On

26 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Tech Sales, Leadership, Communication, Customer-Centric Work Ethic, Time Management, Collaboration, Coaching, Mentoring, Performance Management, Data Analysis, Problem Solving, Relationship Building, Motivation, Service Delivery, Strategic Planning, Report Preparation

Industry

IT Services and IT Consulting

Description

Company Description Join Sutherland. Lead with Purpose. Grow with Impact. Sutherland is looking for an engaging, results-driven Team Manager for Tech & Sales—a leader who thrives in fast-paced environments, inspires high-performing teams, and turns challenges into growth. If you're passionate about people development, performance delivery, and driving success through strategy and execution, this role could be your next big leap. Here, you’ll work with talented, motivated individuals who bring passion to the work they do every day. Grow your leadership career with us and be part of a company that values ideas, performance, and the power of collaboration. Job Description What You’ll Do & Lead As a Team Manager, you’ll be at the core of performance, motivation, and customer success. You’ll get to: Drive Business Outcomes Lead performance initiatives across productivity, utilization, sales KPIs, attendance, attrition, and more—ensuring the team hits targets and your metrics reflect excellence. Oversee Operations & Admin Efficiency Own workforce processes including attendance tracking, queue oversight, and progressive coaching. Develop & Empower People Coach, mentor, and shape a high-performing team through training, feedback, and individual development strategies. Build Strong Relationships Engage with clients, leaders, and frontline teams—understanding needs, resolving concerns, and improving service delivery. Boost Motivation & Performance Culture Execute recognition strategies, initiatives, and team programs that keep morale high and performance strong. Improve Through Data-Driven Insight Generate actionable plans based on reports, analysis, and observation to optimize outcomes and support business direction. Elevate Brand Reputation Ensure excellence in service quality, customer experience, and delivery—becoming a standard-setter for Sutherland leadership. Communicate with Clarity Prepare clear, timely, and accurate reports to ensure alignment and informed decision-making at leadership levels. Qualifications What Sets You Up for Success We’re looking for leaders who bring both skill and passion. You’ll stand out if you have: Experience in Tech Sales Bachelor's Degree (or equivalent experience) Strong leadership presence and decision-making ability Excellent communication—written, verbal, and interpersonal Customer-centric work ethic and service mindset Time-management mastery with ability to balance multiple priorities Proactive, collaborative, team-first attitude Internal Candidates: Tenure of at least 12 months Clear DA for the past 6 months FY25 PDP of Exceeds Expectations (4) or Outstanding (5) Completion of TMU Phase 1 required, Additional Information Lead the Change. Build Success. Grow with Us. If you're ready to drive performance, enable people to win, and grow your leadership career with one of the industry’s most dynamic teams—we want to meet you. Apply now and let’s build success together. 🚀

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Responsibilities

As a Team Manager, you will drive business outcomes by leading performance initiatives and overseeing operations. You will also develop and empower your team while building strong relationships with clients and frontline teams.