CHICK-FIL-A RIDEAU CENTER TEAM MEMBER FRONT OF THE HOUSE & HEART OF THE HOUSE

At Chick-fil-A Rideau Center, we are offering an opportunity to care for your community through serving. As a team member, you will work in a family environment driven by teamwork. Chick-fil-A Rideau Center is here to have a positive impact on others, and we are looking for hard-working, smiling and team-oriented individuals to join our family. We welcome people from all backgrounds. We look forward to meeting you!

PLEASE READ OUR REQUIREMENTS AND SCREENING QUESTIONS THOROUGHLY BEFORE APPLYING.

I understand that I am applying for employment at this particular Chick-fil-A Restaurant location only and this location is operated by an independent franchisee (the “Franchisee”). I further understand that completion of this application does not indicate that there are any positions currently open and does not obligate the Franchisee to hire me.
I certify that all of the answers given in this application are true and complete to the best of my knowledge and that I have personally completed this application. I understand that providing false or misleading information or omitting pertinent information in my application or a job interview shall be grounds for rejection of this application or for immediate discharge if I am employed.
I understand that if I am employed, my employment will be for no definite period of time. I understand that my employment may be terminated for business related reasons, including due to disciplinary actions and/or violation of the employee handbook. I authorize all persons or businesses contacted by or on behalf of the Franchisee about me or my application to disclose any and all performance reviews, reports, and other documents and information related to my work history and qualifications, without giving me prior notice of such disclosure. I also authorize the persons named herein as references and others of whom the Franchisee may inquire about my qualifications to provide the Franchisee with any pertinent information they may have regarding me. By filling out this application on-line, I fully release the Franchisee, my former employers and all other persons, and businesses from any and all claims, demands or liabilities arising out of or in any way related to such references or disclosures.

REQUIREMENTS

• Able to work in a high-paced environment
• Must be legally permitted to work in Canada
• To be available to work at least two (2) closing shifts and two (2) opening shifts per week, one of which must be Friday or Saturday.
• Ability to work in different sections of the restaurant (front of the house, back of the house).
• Able to take direction and learn
• Ability to communicate clearly for a minimum of 4-6 hours and work well both on a team and autonomously
• Perform physical activities such as lifting (up to 50 lbs.), balancing, bending, standing for long periods of time, walking, handling materials, boxes, equipment, pots, pans, and navigating shelving both high and low
• Previous experience in the food service industry is a plus
• Food safety certification is preferred, but not required
• Punctual and reliable
• Speak French is a plus

CHICK-FIL-A RIDEAU CENTER

Chick-fil-A Rideau Center is an independently owned and operated quick service restaurant looking for incredible team members who have a heart to make a difference in the lives of our guests. We sell amazing and delicious products and have a desire to make a difference in the lives we come in contact with. Team Members work in a culture that encourages growth, kindness, offers opportunity, provides support & empowers innovation. Join a culture of positive influence & stewardship that values integrity, hospitality, warmth and professionalism!
VisionTo be Ottawa’s favourite restaurant, known for uplifting lives with exceptional food, heartfelt hospitality, and a vibrant, connected community.

Job responsibilities will include, but are not limited, to the following:

• Represent the Mission & Core Values of Chick-fil-A Rideau Center
• Uphold the Core 4 principles: create eye contact, share a smile, speak in a friendly tone, and say “my pleasure” when interacting with guests and vendors
• Complete necessary training in a timely manner, such as Food Handler Certification and WHMIS, ensuring certifications remain current
• Provide excellent service, demonstrating care, genuine hospitality, going above and beyond to ensure excellent customer service
• Reflect and uphold the company’s core values and vision in all actions
• Work collaboratively with team members and leadership
• Communicate professionally and courteously with other team members and guests
• Retain and follow all restaurant policies, procedures, and requirements
• Maintain knowledge of products, services, and sales promotions offered to assist guests and team members
• Quickly bag and deliver food with order accuracy
• Prepare, cook, assemble, and package raw, hot, and cold food efficiently
• Work in a fast-paced environment with the ability to multitask
• Maintain an exceptionally clean, orderly, safe, and sanitary work environment
• Always arrive to your shift on time and in full uniform: shirt, pants, belt, non-slip shoes, name tag
• Be proactive in your shift by setting up the team for success (i.e. stocking, cleaning, etc.)
• Take ownership of the Chick-fil-A brand and purpose by being good stewards and having a positive influence on all who come in contact with Chick-fil-A
• Have fun and build lifelong relationships!

Note: Team member responsibilities are not limited to those listed above and from time to time, additional duties may need to be performed in order to support business demands.