Team Member (F&B) - Aelia - Belfast Int. Airport at Lagardre Travel Retail UK IRE
Belfast BT29 4AB, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

26 Sep, 25

Salary

12.86

Posted On

27 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Collaboration, Teamwork, Payments, Time Management

Industry

Hospitality

Description

QUALIFICATIONS:

  • Previous experience in a restaurant or food service role is preferred but not required.
  • Strong customer service and communication skills.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Basic math skills for handling payments and calculating bills.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.

KEY SKILLS:

  • Customer service excellence.
  • Time management and organization.
  • Attention to detail.
  • Teamwork and collaboration.
  • Problem-solving skills.
  • Basic knowledge of food and beverage menus.
  • Willingness to learn and adapt to new tasks.
Responsibilities

JOB PURPOSE:

The Team Member is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring a positive dining experience for guests. You will work closely with the kitchen staff and management to deliver high-quality service and contribute to the overall success of the restaurant.
Contract: 37.5 hours per week, across 5 days (part-time opportunities available)

KEY RESPONSIBILITIES:

  • Greet and welcome customers in a friendly and professional manner.
  • Take food and beverage orders accurately and promptly.
  • Provide menu recommendations and answer questions about food and drinks.
  • Serve food and beverages to customers, ensuring timely delivery.
  • Monitor tables and attend to guests’ needs throughout their dining experience.
  • Handle customer complaints or concerns with professionalism and resolve issues as needed.
  • Process payments and manage cash transactions accurately.
  • Maintain cleanliness and organization of the dining area and workstations.
  • Assist with setting up and clearing tables, as well as restocking supplies.
  • Report all hazards and/or concerns immediately to the manager on duty.
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