Join Heathrow’s Business Services team and you’ll help us deliver our bold ambitions, whilst supporting colleagues to achieve theirs.

Our team is involved in every element of People and Finance activity. That includes payroll, casework, referencing and onboarding, through to billing, paying suppliers, and month end activities. It’s up to us to lead, support and deliver an excellent service across our core processes including;

• Managing Revenue
• Procurement
• Project and Asset Management
• Finance Processes
• People Processes

Our Business Services teams focus on three areas: Systems and Transformation, Service Delivery, and Business Intelligence.
There’s no place like Heathrow when it comes to the scale of our ambitions. Our airport is in a period of rapid growth and change. To succeed, we need to be able to make decisions quickly, evaluate the financial, non-financial and carbon impact of our choices, and ensure they are supported by accurate data and insight.
This is an exciting time, as we deliver a new Business Services vision that embraces technology, drives continuous process improvement and unlocks insights to drive our business. Join us and discover unlimited opportunities to make a difference.
As a Team Member-Retail, you will be crucial in delivering the financial support functions that enable Heathrow to achieve its vision: to give passengers the best airport service in the world.

We are looking for someone to join the team with an interest in finance and would like to get a foot in the door to explore the opportunities within this area further. The ideal candidate displays enthusiasm, drive, and a positive attitude to learn and develop within the Finance team. You will be a self-starter who is numerate, analytical, and investigative, and you may have worked in a similar transactional finance role, however training is provided for the right applicant.

• Work as part of the team to process and maintain Retail Concessionaire accounts
• Perform reconciliations between various systems and interface with the Retail Account managers based at Heathrow Airport Support the team in Glasgow in the day to day and month end activities ensuring consistent high levels of performance
• Pro-actively engage with the business to resolve any queries and ensure process compliance
• Actively work with teams across the business to identify and implement process improvements
• Strong organisational skills, with ability to plan, prioritise and work to deadlines
• Strong Excel Skills
• Excellent Communication (written and verbal)
• A desire to show initiative and be able to work as part of a team and on their own
• Attention to detail

• Work as part of the team to process and maintain Retail Concessionaire accounts
• Perform reconciliations between various systems and interface with the Retail Account managers based at Heathrow Airport Support the team in Glasgow in the day to day and month end activities ensuring consistent high levels of performance
• Pro-actively engage with the business to resolve any queries and ensure process compliance
• Actively work with teams across the business to identify and implement process improvements
• Strong organisational skills, with ability to plan, prioritise and work to deadlines
• Strong Excel Skills
• Excellent Communication (written and verbal)
• A desire to show initiative and be able to work as part of a team and on their own
• Attention to detai