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Team Member - MIS-HOUSING FINANCE-MIS - KMBL at Kotak Mahindra Bank

, delhi, India -

Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Engagement, Problem Solving, Record Keeping, Retention Strategies, Compliance, Customer Feedback, Home Loans, Communication

Industry

Banking

Description

Understand customer concerns and provide tailored solutions to retain them. Engage with customers intending to close or transfer their home loans. Maintain detailed records of customer interactions and retention efforts. Monitor and report on retention metrics and customer feedback. Ensure compliance with bank policies and regulatory guidelines.

Responsibilities

Understand customer concerns and provide tailored solutions to retain them. Engage with customers intending to close or transfer their home loans.