Team member - Osteria Marco - Denver International Airport at Skyport Hospitality First Meridian Services

Quinte West, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

19.29

Posted On

19 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Transaction Processing, Cash Handling, Point-of-Sale (POS) System, Menu Knowledge, Cleanliness Maintenance, Food Preparation, Restocking, Complaint Resolution, Team Collaboration, Health and Safety Guidelines, Communication Skills, Problem-Solving, Judgment, Basic Math, Dependability

Industry

Restaurants

Description

SUMMARY The Team Member is responsible for providing exceptional customer service while accurately processing transactions in a fast-paced quick service restaurant environment. This role involves greeting customers, taking orders, handling payments, and ensuring a smooth checkout experience. Team Members assist with maintaining cleanliness and organization at the front of the restaurant and helping with food preparation and restocking. PRIMARY RESPONSIBILITIES · Greet customers warmly and take their orders accurately. · Process payments efficiently using the cash register or point-of-sale (POS) system. · Provide information about menu items and answer customer inquiries. · Ensure the checkout area is clean, organized, and well-stocked. · Assist with food preparation or restocking items as needed during shifts. · Address customer complaints or issues promptly and professionally. · Collaborate with team members to ensure smooth restaurant operations. · Follow health and safety guidelines to ensure a safe dining environment. REQUIRED SKILLS/ABILITIES · Genuine interest in providing a positive guest experience · Friendly, outgoing, approachable personality · Ability to work well with others and support a positive work environment · Ability to work in a fast-paced environment · Dependable · Flexible to work nights, weekends, and holidays · Ability to follow all guidelines and procedures set forth by FMS/Skyport, brand partners, airport, federal, state, and local employment regulations · Strong communication skills and ability to handle stressful situations · Strong problem-solving skills and ability to exercise good judgment · Ability to use basic math; e.g., addition, subtraction, and basic fractions · Must pass a 10-year background check EDUCATION AND EXPERIENCE: · High school diploma or equivalent preferred but not required. · Basic understanding of kitchen safety and sanitation practices. WORKING ENVIRONMENT Airport: This position operates in a climate-controlled international airport environment. The temperature, volume of noise, and exposure to the public is outside the control of First Meridian Services, Inc. The position requires use of public spaces as provided by the airport. Restaurant: This position may require frequent exposure to a restaurant or retail operation environment. Regular exposure to varying temperatures (hot/cold/freezing), fumes, vapors, industrial restaurant equipment, noise, and guests will be a common occurrence. The nature of restaurant work requires the Team Member to possess certain physical abilities. Those listed here are representative of those that must be met by the employee to successfully perform this job. Most of the workday is spent standing or walking and working in close proximity to others. Eye-hand coordination, depth perception, finger dexterity, and functional vision and speech perception are required. Some bending, crouching, pushing/pulling and lifting/lowering of 20-50 lbs. Some repetitive motions with hands, wrists, or arms. Must be able to operate all equipment used in the restaurant. Some exposure to skin irritants, electrical equipment, and sharp instruments. Risk to these exposures is minimized by strict adherence to company standards, policies and procedures. Physical Requirements Frequency Mental Requirements Frequency Bend Occasionally Communicate Orally Constantly Climb/Crawl Occasionally Evaluating Frequently Sit Rarely Perform Calculations Occasionally Kneel Occasionally Read/Comprehend Regularly Squat Occasionally Reason/Analyze Regularly Stand/Walk Constantly Write Occasionally BENEFITS & PERKS $19.29 an hour + Tips Health, Dental and Vision Benefits to all full-time employees after 1 year FREE RTD/Light Rail Pass or FREE Parking Pass FREE meals 30% Employee Discount Career Training and Advancement Opportunities And did we mention…working with great people *We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status. Job Type: Full-time

Responsibilities

The Team Member is primarily responsible for delivering exceptional customer service by accurately processing transactions in a quick-service restaurant setting, which includes greeting guests, taking orders, and handling payments. Additionally, this role supports restaurant operations through maintaining cleanliness, assisting with food preparation, and restocking items.