Team Member at Pret A Manger - UK

City of Edinburgh, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

14.4

Posted On

31 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Teamwork, Customer Service, Food Preparation, Health And Safety, Food Safety, Product Knowledge, Till Operation, Product Presentation, Stock Rotation, Efficiency, Problem Solving, Role Modeling

Industry

Retail

Description

We're seeking passionate individuals to join our Kitchen teams. No experience needed – just bring your enthusiasm and team spirit. Be part of a dynamic environment where you'll learn to prepare delicious products and deliver outstanding customer service. Join us in creating memorable moments every day. Your journey begins here! Exciting Opportunities Await! Shifts are generally spread over five days, starting at around 10pm and finishing at around 6am (travel times that aren’t too tricky) About The Pay • £14.05 to £14.40 per hour depending on role(Inclusive of weekly mystery shopper bonus of £1.25 per hour)* • Earn up to £16.35 per hour if you became a leader (Inclusive of weekly mystery shopper bonus of £1.25 per hour)* Key responsibilities To maintain good relationships with all of the shop’s team. To take on jobs to balance workload across team. To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc) To work together to ensure the FOH and Kitchen and delivery business is the best it can be. To have a good knowledge of Pret standards in all areas of the shop. To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM training plan. TM Star: To be an “Ace in Place” within your shop team. To act as a role model to other TMs demonstrating good Pret knowledge. Amazing Service: 6 Key Points of Service To always follow the 6 Key Points of Service. To serve customers efficiently, politely and quickly in an engaging manner. To take the time to respond to customers’ needs delivering outstanding and amazing service. To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas. To bust queues through speed of service and calling to customers. To wear a clean and immaculate uniform at all times whilst on shift. To ensure products are presented in bags or on trays according to Pret standards. TM Star: To consistently have high performance in till speed and accuracy. Delicious Food & Drink: 6 Key Points of Production To create delicious food according to Pret standards in an efficient, safe environment. To always follow the 6 Key Point of Production. To ensure stock is rotated and used according to standard. Well Loved Shop: Cleanliness and Health & Safety To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards. To inform the shop management team of any safety concerns immediately. I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers. I complete all training, to enable me to understand the Pret standards and safety processes I must follow. I ensure I follow these processes at all times. I immediately tell my Manager when I believe standards or processes are not being met. Shop Profitability: Productivity To complete and pass all TM and TM training in a timely manner To adhere to financial standards on tills. TM Star: To consistently have high performance in bench productivity while maintaining good MTS qualityA Pret Team Member or Team Member Star works as part of a team in a Pret shop in the kitchen and front of house They are responsible for creating an efficient & welcoming environment engaging and “wowing” our customers and producing great quality Pret food. Key focuses for the role are teamwork, 6 key points of service, 6 key points of production, cleanliness, and productivity.

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Responsibilities

Team Members are responsible for creating an efficient and welcoming environment by engaging customers and producing high-quality food across both kitchen and front-of-house operations. Key focuses include adhering to service and production standards, maintaining cleanliness, and ensuring productivity.