EXCITING NEW OPPORTUNITY IN TRAVEL RETAIL, DELIVERING EXCEPTIONAL SERVICE WHILE WORKING IN A FAST-PACED, DYNAMIC ENVIRONMENT!

Please make sure you are able to get to and back from the airport before you apply for this role.

QUALIFICATIONS:

• Previous experience in a restaurant or food service role is preferred but not required.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Basic math skills for handling payments and calculating bills.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

KEY SKILLS:

• Customer service excellence.
• Time management and organization.
• Attention to detail.
• Teamwork and collaboration.
• Problem-solving skills.
• Basic knowledge of food and beverage menus.
• Willingness to learn and adapt to new tasks.

JOB PURPOSE:

The Team Member is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring a positive dining experience for guests. You will work closely with the kitchen staff and management to deliver high-quality service and contribute to the overall success of the restaurant.
This role is for our Supermac’s restaurant at Dublin airport.
Contract: 40 hours per week, across 4 days - 11 hour shifts with 1 hour unpaid break

KEY RESPONSIBILITIES:

• Greet and welcome customers in a friendly and professional manner.
• Take food and beverage orders accurately and promptly.
• Provide menu recommendations and answer questions about food and drinks.
• Serve food and beverages to customers, ensuring timely delivery.
• Monitor tables and attend to guests’ needs throughout their dining experience.
• Handle customer complaints or concerns with professionalism and resolve issues as needed.
• Process payments and manage cash transactions accurately.
• Maintain cleanliness and organization of the dining area and workstations.
• Assist with setting up and clearing tables, as well as restocking supplies.
• Report all hazards and/or concerns immediately to the manager on duty.