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Team Member - WBG HO / IPO / CIP - Operations at Kotak Mahindra Bank

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

07 Oct, 26

Salary

0.0

Posted On

09 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Opening, Account Maintenance, CMS Setup, Escrow Account Management, Client Interaction, Stakeholder Coordination, Nodal Account Knowledge, Communication Skills, Networking Skills, Attention To Detail

Industry

Banking

Description

Position : Sigma Account Service - Location : Mumbai BKC Handling Account Opening, Account maintenance, Term deposit requests, CMS setup documentation (new clients/modification for existing clients), Escrow accounts creation, handling CMS client queries etc., through client interaction Ensuring delivery of quality service to clients Ensuring customer requests/queries are attended to and resolved within TAT Coordination with stakeholders like RPC, CMS Setup, CMS Ops, PSM, RM, LCC, BSG, IT etc. to speed up customer requests and resolve issues Additional Skill Set Required: Should have knowledge about Nodal Account/ Escrow Account Ability to work under pressure in a dynamic environment Should have eye for detail &; be meticulous Strong communication (Oral and Written) &; Networking Skills

Responsibilities

Responsible for handling account opening, maintenance, and CMS setup documentation for clients. Coordinates with various internal stakeholders to resolve customer queries and ensure quality service delivery within TAT.