We are looking for fun and energetic team members who have warm friendly smiles, a can-do attitude and a fun spirit to get the job done as a team.
Front-of-House Cashier – Guest Service Expert is responsible for delivering World-Class service. As a Guest Service Expert, you are the face and the voice of Wingstop to all of our Guests who walk into our restaurants, providing them with authentic, positive, and genuine experiences. In this role, you will spend more time than any other position interacting with our Guests by greeting them, answering the phone, taking and delivering orders - all with a great attitude and smile.

ESSENTIAL DUTIES AND RESPONSIBILITIES OF CASHIERS

• Guest service mentality; has a genuine desire to serve the guests
• Maintains a calm, tactful demeanor when dealing with difficult situations
• Manages multiple projects and timelines with a sense of urgency and follow-through
• Mindful of all safety, sanitation, or employee issues notify Leadership of below standards
• Proven ability to work well under pressure and at a fast pace
• Communicator and effortlessly works well with others and support the Wingstop Team
• Use POS system, comply with cash handling, and process guest transactions
• Menu savvy and suggestive selling with add-on items to complement their order
• Follow directions given by the Manager or Supervisor
• Comply with state and company alcohol sales guidelines
• Willingness to help and support team with other duties and tasks assigned

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Guest service mentality; has a genuine desire to serve the guest
• Maintains a calm, tactful demeanor when dealing with difficult situations
• Manages multiple projects and timelines with a sense of urgency and follow-through
• Ensure each guest has a positive, long-lasting impression of the Wingstop experience
• Ability to practice safe cooking procedures
• Proven ability to work well under pressure and at a fast pace scan and comprehend the order tickets
• Accurately count the number of ordered Bone-In Wings, Boneless Wings, and Boneless Strips
• Coordinate the cooking time of Bone-In Wings, Boneless Wings, and Boneless Strips and fries with the corresponding timer
• Cook and prepare Bone-In Wings, Boneless Wings, and Boneless Strips and Fries in the proper fryers and baskets
• Consistently follow recipes tossing with proper portions of sauces and seasonings
• Accurately package all orders according to Wingstop standards
• Filter and freshen the fryer shortening daily, following all safety procedures and using equipment
• Maintain kitchen clean as you go throughout shift as you go and at closing time
• Immediately notify Manager on Duty of all safety, sanitation, or employee issues
• Follow directions given by the Manager or Supervisor
• Comply with state and company alcohol sales guidelines
• Willingness to help and support team with other duties and tasks assigned
• Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products
• Willingness to help and support team with other duties and tasks assigned