Team Member at Whistle Express Car Wash
Mentor, Ohio, United States -
Full Time


Start Date

Immediate

Expiry Date

31 Jul, 26

Salary

0.0

Posted On

02 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Sales, Account Management, Equipment Operation, Safety Procedures, Inventory Management, Site Maintenance, Communication, Problem Solving, Attention To Detail

Industry

Consumer Services

Description
Key Responsibilities: Welcome Station and Sales Performance Provide excellent customer service with a friendly and professional attitude. Support sales and membership growth through consistent processes and knowledgeable guidance. Assist with member sign-ups, changes, and account management. Follow company policies related to pricing and discounts. Wash Station Service Follow safety procedures and maintain a clean, organized wash area. Assist with vehicle preparation, including identifying preexisting conditions. Operate wash equipment safely and efficiently. Communicate effectively with team members and management regarding operational issues. Convenience Station Engage with customers professionally to ensure a positive experience and encourage Google reviews. Manage member accounts, including cancellations, plan changes, and overall member experience (CX). Stock and organize detail centers to maintain accessibility and inventory accuracy. Empty trash cans regularly and maintain clean work areas. Maintain vacuum stations by checking for clogs and emptying canisters. Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment. General Duties Maintain professional conduct and adhere to uniform standards at all times. Perform opening and closing duties to ensure smooth operations. Clean and maintain the tunnel to ensure safety and operational efficiency. Prepare towels and other necessary materials to support daily operations. #LI-DNI If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you. We’re so glad you’re interested in joining the Whistle Express Car Wash crew! 🚗✨ Just a heads-up: if we ever need your personal details for a real job offer, we’ll only ask for them safely through our official HR platform. Keep shining, and thanks for wanting to be part of our team! We share the responsibility for creating the best experience for our customers, team members, and facilities. Be Curious - We have a drive to learn, grow, challenge, and explore better ways of doing things. Take Accountability - We take ownership of our actions, commitments, and results. Show respect - We value every person by listening openly, communicating honestly, and treating others with dignity. Pursue Excellence - We set the bar high, sweat the small stuff, and pursue continuous improvement -together.

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Responsibilities
The Team Member is responsible for providing excellent customer service, managing member accounts, and supporting sales growth. They also perform operational tasks including vehicle preparation, equipment maintenance, and general site upkeep to ensure a clean and safe environment.
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