Team Member - WiFi at Tata Teleservices

Navi Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

22 Sep, 26

Salary

0.0

Posted On

24 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Wireline Technology, Wireless Technology, Network Security, Firewall, Hotspot 2.0, IEEE Standards, Fiber Optics, RF Media, TRAI Compliance, Network Design, Capacity Management, SLA Management, Technical Troubleshooting, BOM Preparation, Site Surveying

Industry

Telecommunications

Description

Team Member Wifi is responsible for Feasibility, Solution and Implementation of Wi-Fi Hotspot for Premium – Airports, 5 Star, 4 Star, Stadium, Retail – Cafe’s, Malls and Events & hospitality segments 3 Star, Service Apartments, Educational Institutes etc. The Key Areas of Responsibility are as under - * Adhere to the Defined processes and active participation in Design, Documentation and Strategy, Delivery and Assurance for Wi-Fi * Responsible for Survey of leads generated by sales within specified TAT. * Responsible for Preparation of Site Diagrams & customized BOM. * Responsible for provisioning Backhaul- Onnet / Offnet * Responsible to adhere Process, Compliance and guideline circulated time to time by respective officials. * Responsible to identify Gaps and provide ideas/ solutions to bridge the gaps and process amendment. * Implementation through different team for last mile, CPE and Backend Solution within specified TAT * Own Wi-Fi Network Inventory, Manage & Up-grade Capacity as Business Needs & AOP. * Maintain Wi-Fi Access & Customer Network Uptime with agreed SLA & MTTR, * Reduce repeats incident with Proactive & Preventive Maintenance of Network * Maintain Quality & Standards of Customer & Access Network * Understand Customer & Business requirement and give Customized / Cost effective network solution * End to End responsibility of Customer Network and able to deliver it from different Owners of network layers (Access – Core – Application – NOC). Key Performance Index : * Feasibility & Survey of Wi-Fi as per TAT * Implementation of Wi-Fi sites with SLA * Customer Network & Access Network Uptime > 99.9% * Repeat Network Incident & Customer Complaints * Customer Technical Faults * Opex Per Customer * Wi-Fi Rollout as per AOP & Capex Plan * TRAI & Regulatory Compliance Span of control: Geographic No. of reports (direct & indirect)- if any Direct- Indirect – Key Customer External Internal Necessary Skills Project Management Detailed understanding & having knowledge of Wireline & Wireless Technology (TDM, SDH, DWDM, Fiber, VSAT, Metro-E, Broadband, WIMAX, RF, UBR/LBR, Wi-Fi, DLC, DSLAM) Security services like Firewall, UTM, IDM, Broadband, Hotspot 2.0, 802.X & other IEEE Standards etc.. Governance and Expertise Multi Vendor / Multi Skills Hands on Experience on Last Mile & Network Solution with Fiber, Copper, RF Media Customer & Business Orientation Understanding Regulatory and TRAI Compliance Qualification Degree in Electronics and Telecommunications. Diploma / MBA in Management Overall Work Experience 10 years of Telecom & Wi-Fi / Wi-Max / Hotspot Experience Behavioural Attributes Customer Orientation Communication skills (Oral and written) Project Management Operational Effectiveness Process and Technical competency Ability to perform under high pressure. Strong analytical and Interpretation skills Strategic Focus : Capex & Opex AOP Designing Training & Process Modules for field Transforming Businesses through Digitalization Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike. Our People Shape Our Journey Ahead We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.

Responsibilities

Responsible for the feasibility, design, and implementation of Wi-Fi hotspot solutions across premium segments like airports, hotels, and malls. This includes managing network inventory, ensuring high uptime SLAs, and coordinating end-to-end delivery across various network layers.