32 hours per week
Fixed Term until March 2026
Salary: £24,071 - £25,674 per annum
Closing Date: 7th March 2025
Interview Date: TBC
*This post may close early due to high numbers of applications, so you are advised to apply promptly. *
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

JoinTeamEliot

To work as part of a specialty team providing full secretarial support for the consultants and junior medical staff in the team.
The successful applicant will, therefore, require a good standard of education, including English Language O’level or equivalent. A minimum of RSA II typing/word processing (or equivalent level of qualifications). Knowledge of medical terminology would be an advantage. The ability to work under pressure, using your own initiative alongside excellent organisational and good communications skills are also required for this role.
The post holder will work closely with the Team Leaders in ensuring that all clinics are typed speedily and accurately according to the guidelines laid down by the Trust.
Here at George Eliot our vision to ‘ excel at patient care’ takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
E ffective Open Communication
e x cellence and safety in everything we do
C hallenge but support
E xpect respect and dignity
L ocal health that inspires confidence
Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Main duties and Responsibilities
To work as part of a specialty team.
Responsible for the typing of all correspondence relating to out-patients and in patients as well as typing departmental correspondence.
Arranges patients new and follow up appointments as required using PAS system and liaison with appropriate departments and in line with patients’ needs.
Receives enquiries from patients and staff, resolving straightforward enquiries and forwarding more complex issues to the most appropriate member of the team.
Liaise professionally with all departments regarding admissions, waiting lists, ad hoc ward attenders and cancellations ensuring hospital policies are adhered to.
To organise meetings and appointments for the consultants and the specialty team and make adjustments in line with agreed protocols where necessary.
To participate in the introduction of new procedures, policies or technology, including any technology associated with the Patient Administration System and make suggestions for the improvement of office systems and processes.
To set up and maintain filing systems ensuring all documents are accurately and are appropriately archived.
To order and requisition stationery in line with the specialty teams needs ensuring that stock levels are regularly maintained and reviewed.
To obtain investigation results and exercise judgement to ensure that medical attention is urgently drawn to histology and urgent telephoned results and all results are filed in the patient’s records.
To take responsibility for tracking patients notes in the office.
To open and distribute post, prioritising any urgent post and ensuring relevant documentation is attached in addition to acting promptly and appropriately to all e-mail correspondence.
Prepare and fax any correspondence as and when required.
To ensure that all Trust performance standards for turnaround times are maintained and adhered to.
To participate in appraisals and personal reviews and work to achieve agreed set objectives.
To participate in appropriate training and development activities.
To participate in team, professional and personal development activities and maintain commitment to continuous development and improvement.
To flag any operational, or resourcing issues to the Team Leader in a timely manner to facilitate resolution.
Be prepared, where operationally viable to provide support to other teams within the Directorate for periods of sickness absence and annual leave.
Relationships
Internal
General Manager
Operational Managers
Consultant Medical Staff
Junior Medical Staff
Ward Managers and Department Heads
Team Secretaries
Patient RTT Trackers
Clerical Officers
Directorate Administrator
External
Patients and members of the public
General Practitioners
Consultant and junior medical staff from other hospitals
Secretaries from other hospitals
Suppliers
Medical Representatives
Overseas Dictation Companies
Special Requirements
The post holder will be required to be seated for long periods and use a computer for duties of this role.
There may be periods of frequent distractions.
*For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached

Please refer the Job description for details