Team Support Officer at Wesley Mission Queensland

City of Moreton Bay, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administration, Customer Service, Accounting, Communication, Document Preparation, Report Writing, Presentation Skills

Industry

Non-profit Organization Management

Description

About Us People with passion, connected by hope for a more compassionate, just and inclusive society is our story – what’s yours? Everyone has a story. And here at Wesley Mission Queensland, we feel privileged to stand alongside the families, children, couples and seniors that we support each year. We’re an innovative and responsive not-for-profit community service provider, helping people across Queensland build stronger and more inclusive communities since 1907. Join a Team Where Your Work Truly Matters Home care means something different to everyone. At Wesley Mission Queensland, we care with a purpose. Our Community Aged Care team is more than just a workplace, it’s a community built on compassion, dignity, and respect. Why Join WMQ’s Home Care Team? Purpose-led practice – Be part of a not-for-profit organisation that puts people, not profits, at the heart of care Work-life balance – Enjoy flexible hours that work around your life, we promote a culture that values personal time and well-being Free and Secure Car Parking – No more paid parking!! Employees can enjoy complimentary access to secure parking, ensuring the safety of their vehicles while at work Your Role as Team Support Officer Be part of a great team delivering fast, friendly, and high-quality admin support to keep Home Care running smoothly every day. Provide high-level administrative and customer service support in line with procedures Assist with new client intakes, eligibility checks, and referral processing Assist with accounts tasks including invoicing, payments, and follow-ups Coordinate service delivery, including maintenance requests, contractors, and rostering Deliver professional customer service via face-to-face, phone, and electronic channels What We’re Looking For Experience delivering high-level administration and customer service support Current C Class driver’s licence and willingness to drive Basic accounting skills including invoicing and petty cash Ability to prepare high-quality documents, reports, and presentations Strong customer service and communication skills at all levels Essential Requirements Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy) Relevant probity checks required by legislation and WMQ Limited policy. Why WMQ? We value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion. We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values. Along the journey, we will encourage you to find your story. We offer our team members: Support from our Employee Wellbeing Program – we are recognised as an Advanced Mental Health First Aid Skilled Workplace! Access to salary packaging benefits that enable you to increase your take-home pay Discounted allied health services such as nutrition, physiotherapy, occupational therapy, and remedial massage Access to discounts on private health insurance, gym memberships and travel WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples. Wesley Mission Queensland brings together people who want to make a difference in the lives of others. We value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion. We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values. People with passion, connected by hope for a more compassionate, just and inclusive society is our story – what’s yours? Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Responsibilities

The Team Support Officer will provide high-level administrative and customer service support to ensure smooth operations in Home Care. Responsibilities include assisting with client intakes, accounts tasks, and coordinating service delivery.