Teamlead Customer Service (m/w/d) at Hays AG
Berlin, Berlin, Germany -
Full Time


Start Date

Immediate

Expiry Date

16 Nov, 26

Salary

0.0

Posted On

18 Aug, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Hospitality & Travel

Description

What to do

You build relationships with customers and provide them with the information they need to make an informed decision about purchasing a Tesla vehicle or product. You offer comprehensive product demonstrations and answer all customer questions about the vehicle's features, specifications, and pricing. You conduct test drives, highlighting the vehicle's capabilities, safety features, and performance characteristics. You collaborate with the delivery team to ensure customers are kept informed about their vehicle's progress and receive regular updates on delivery times. You conduct pre-delivery inspections to ensure each vehicle meets Tesla's high quality standards. You assist with the delivery process, including escorting customers to their vehicles and conducting the final vehicle inspection. You serve as a point of contact for after-sales inquiries and provide help and support as needed.

What to bring

Excellent interpersonal skills with a natural ability to build relationships and connect with customers. Strong knowledge of Tesla products, including vehicles, solar panels, and energy storage solutions. The ability to communicate information clearly and concisely. Proven track record of delivering outstanding customer experiences. Excellent organizational skills and the ability to prioritize effectively in a fast-paced environment. Flexibility to work weekends and evenings when required. Passion for Tesla's mission to accelerate the world's transition to sustainable energy.

Tesla is an equal opportunity employer committed to diversity in the workplace. All qualified applicants for a position will be given equal opportunity regardless of race, color, religion, sex, sexual orientation, age, country of origin, disability, veteran status, gender identity, or any other factor protected by applicable U.S., state, or local law.

Tesla is committed to equal opportunities for people with disabilities and providing them with appropriate accommodations. Please inform your interviewer if you require any special assistance at any point during the interview process.

Data privacy is a top priority for Tesla. We integrate it into our products and consider it an essential part of our business. To learn more about the data we collect and process as part of your application, please read our Privacy Notice for Tesla Applicants.

Apply at: https://www.tesla.com/careers/search/job/277991?source=BA

Provided in cooperation with the Federal Employment Agency.

Responsibilities
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