Teammate Japan（日本チームメイトサポート） at TaskUs

Fukuoka, , Japan -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

0.0

Posted On

29 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Experience, KPI Achievement, Critical Thinking, Problem Solving, Attention to Detail, Flexibility, Multitasking, Computer Literacy

Industry

Outsourcing and Offshoring Consulting

Description

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. TaskUsチームメイトの仕事内容とは？TaskUsチームメイトは、お客様に世界最高水準のカスタマーエクスペリエンスを提供する、会社のバックボーンのような役割です。チームメイトとして、あなたは：お客様に満足していただける体験を提供する。クライアントが要求するKPI（主要業績評価指標）を満たし、それを上回る。 TaskUsのポリシーを理解し、機密を保持する。問題点や改善点を経営陣にフィードバックする。仕事のパフォーマンスを向上させるためのトレーニングに参加する。あなたは、チームメイトになるために必要な素質をお持ちですか？私たちは、次のような方を求めています：シフト制で勤務できる方（夜勤手当の支給あり）。コール経験者（あれば尚可、必須ではありません）言語能力、文章能力、理解力の高い方。タイピング要件を満たしている（音声および非音声の場合、30WPM）。コンピュータリテラシーがあり、Windows OS、Apple OS X、MS Office、Googleアプリケーションを使用できる。問題解決と顧客満足に焦点を当てたクリティカルシンキングのスキルを持っている。マルチタスクが可能で、細部にまで気を配れる方。自発的に行動し、部門を超えたグローバルチームへの貢献が可能な方。柔軟性があり、頻繁なプロセスや情報の変更に迅速に対応することができる。プレッシャーの中で働くことができる。私たちは、私たちと一緒にRidiculousになれる新しいチームメイトを募集しています。あなたは、Ridiculousに適していますか？それなら、TaskUs はあなたのための会社です。 How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/. Click here to learn more about our #RidiculouslyGood Culture & life at TaskUs. At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us! Let's change the way the world works. TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process: You will never be asked for payment information or banking information during the application or interview process. We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name. We have identified several clues to watch out for to help you identify and avoid recruiting scams: TaskUs will never ask for financial information of any kind or for payment of money during the job application process.We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam. TaskUs does not require personal information including Social Security Number, National ID, Government ID or date of birth as part of the application process. We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you. If you were contacted by a third-party organization claiming to represent TaskUs or hiring on behalf of TaskUs, or if you were contacted in a chat room such as Google Hangouts, Freelancer.com or Telegram app, you should be careful in sharing any information. TaskUs official chat room is located on our Careers website (taskus.wd1.myworkdayjobs.com/Careers). This is the only chat room where you will find our recruiters.

Responsibilities

As a Teammate at TaskUs, you will provide world-class customer experiences and meet or exceed client KPIs. You will also participate in training to improve job performance and provide feedback on issues and improvements.