Tech Lead, Workplace Solutions & ITSM

at  EDC

JOIN THE EDC TEAM!

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of Making Canada and the world better through trade.

LOCATION

• This role will be performed from EDC’s headquarters in Ottawa.
  Please see job description on our careers page for further details.
  Job Types: Full-time, Permanent
  Pay: $94,664.00-$126,219.00 per year

Benefits:

• Company events
• Dental care
• Flexible schedule
• Language training provided
• Paid time off
• Work from home

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Ottawa, ON K1A 1K

ROLE:

The Technical Lead in the Workplace Solutions team designs, develops, integrates, and implements software and infrastructure solutions. Responsibilities include project delivery, software maintenance, vendor collaboration, and ensuring solutions meet IT standards and business requirements.

KEY RESPONSIBILITIES:

• Design, develop, and integrate information systems.
• Analyze and improve existing systems.
• Manage third-party vendor relationships.
• Develop standards for deployment, testing, and governance.
• Provide expertise for complex technical support issues.
• Ensure system security, performance, and availability.
• Administer and configure mobile devices via Office365, Intune, and Azure Active Directory.
• Oversee the health and performance of endpoint infrastructure.
• Conduct assessments and report vulnerabilities.