TECH REP at COLOURS INC

Cedar Rapids, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

15 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Expertise, Customer Service Orientation, Problem Solving, Communication Skills, Time Management, Adaptability, Attention to Detail, Collaboration & Teamwork, Safety Awareness

Industry

Motor Vehicle Manufacturing

Description

Description Colours, Inc. is a leading distributor of automotive and industrial coatings, providing high-quality products, training, and service to customers across the region. We pride ourselves on reliable delivery, technical expertise, and a commitment to helping our customers succeed. Position Summary: The Technical Representative provides technical expertise, product demonstrations, training, and troubleshooting support to customers and Colours Inc. employees. This role is responsible for ensuring proper use of PPG products, maintaining strong relationships with customer shops, and supporting the implementation of standardized processes. Key Responsibilities: · Conduct product demonstrations and provide hands-on technical training. · Troubleshoot product application issues and offer professional technical support. · Assist with the implementation and training of Standard Operating Procedures (SOPs). · Work directly with PPG customers and collaborate with PBE vendors. · Perform customer shop audits and provide follow-up recommendations. · Keep employees and store teams informed on new products, updates, and industry changes. Qualifications: High school diploma or equivalent. Valid driver’s license with a clean driving record. Experience with PPG products and the Automotive PBE industry preferred. Requirements Technical Expertise: Strong understanding of automotive refinishing products, paint systems, and application techniques. Customer Service Orientation: Ability to build relationships, address customer needs, and provide outstanding support. Problem Solving: Ability to analyze issues, identify root causes, and implement effective solutions. Communication Skills: Clear, professional verbal and written communication in customer-facing and internal settings. Time Management: Effectively prioritizes tasks and manages multiple customer requests across a region. Adaptability: Comfortable adjusting to new products, technologies, and changing industry requirements. Attention to Detail: Ensures accuracy in audits, training documentation, and product recommendations. Collaboration & Teamwork: Works well with internal departments, vendors, and customers to achieve shared goals. Safety Awareness: Follows all safety guidelines and promotes safe product usage Why Join Colours, Inc.? · Supportive and friendly work environment. · Opportunities for training and advancement. · Employee discounts and comprehensive benefits package. · Be part of a team that values customer service and quality. If you’re passionate about helping customers and enjoy working in a fast-paced retail environment, we’d love to hear from you!

Responsibilities

The Technical Representative provides technical expertise, product demonstrations, training, and troubleshooting support to customers and Colours Inc. employees. This role is responsible for ensuring proper use of PPG products and maintaining strong relationships with customer shops.