Tech Service Quality Engineer at Cabot-Managed Properties

Shanghai, Shanghai, China -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

0.0

Posted On

19 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

8D Methodology, APQP, PPAP, FMEA, SPC, MSA, LIMS, RC14001, IATF16949, ISO 9001, Statistical Evaluation, Technical Datasheet Generation, Internal Auditing, VDA6.3/6.5, Technical Service, Problem Solving

Industry

Chemical Manufacturing

Description

Cabot Corporation (NYSE: CBT) is a leading global specialty chemicals and performance materials company headquartered in Boston, Massachusetts, USA. Our businesses deliver a broad range of products and solutions to customers in every corner of the globe, serving the transportation, infrastructure, environment and consumer industry sectors. We bring the power of innovative chemistry to solve customers' challenges today while preparing them to meet tomorrow’s needs. Our commitment to innovation is driven by a passion to advance our customers' businesses through our deep understanding of their applications and the global trends that impact their operations. If you do not meet every requirement, or your experience is slightly different that what we have listed, we still encourage you to apply! Job Summary Responsible for supporting the quality needs and requirements of Battery Materials customers in different development phases, like product promotion, product validation, product launch, etc. Being bridge between external customer and Cabot internal to cascade the requirement, execute the change, feedback with improvement. Coordinate with site teams in resolution of customer problems, participating of customer audit, service of product queries, etc. Provides technical depth by statistical evaluation of product properties for new and existing products; Align and manage with customer on final specification and test. Offer quality insight to site quality system maintain and document files as per customer request. Job Requirements (Principal Responsibilities) Investigate and resolve performance and quality related complaints by 8D methodology and compile working report. Responsible for the generation (along with R&D) and evaluation of all customer specifications. Ensure plants can meet new\existing product specifications within available plant capabilities and resourcing. Output technical datasheet and manage customer spec in LIMS Supports efforts to implement and maintain both RC14001® technical specification and IATF16949 accreditation, as applicable to the site/region and the ISO 9001 standard. Promote Cabot product through providing technical service to customers and distributors. Negotiates changes to specifications as required with customers and keeps all documentation up to date and cross-referenced accurately. Coordinate with plant team to make sure there is a good and safe launch for new production facility, new equipment, and new instruments. Fulfill product/process development under customer’s PPAP frame. Competencies (Knowledge, Skills and Behaviors) Knowledge of Quality Assurance techniques and practices (APQP, PPAP); manufacturing process controls (FMEA, SPC); product uniformity and variation (MSA); QA/QC problem solving techniques (8D). Knowledge of laboratory practices. Excellent analytical and problem-solving skills to gather, analyze and draw well-reasoned conclusions from available data. Interpersonal and customer service skills in order to interface with internal and external customers, discuss technical issues, find and document solutions. Fluent English communications in both oral and written. Certified internal auditor or VDA6.3/6.5 Education/Experience Bachelor’s degree in Chemical Engineering, Chemistry or Materials Engineering Fields Minimum of 5 years’ experience in quality or tech service in a chemical manufacturing environment. Experience with lithium-ion batteries will be a plus. At Cabot, we bring the power of innovative chemistry and a spirit of partnership with our customers to advance solutions that will enable a sustainable future. Our strength in research and development is a major reason why we have been an industry leader for more than 135 years in products such as reinforcing and specialty carbons, battery materials, aerogel, fumed metal oxides, inkjet colorants, masterbatches and conductive compounds. Our employees around the world are united by our shared purpose: Creating materials that improve daily life and enable a more sustainable future. Through our corporate strategy, “Creating for Tomorrow,” we are focused on our core strengths to lead in performance and sustainability – today and into the future. Cabot Corporation is a leading global specialty chemicals and performance materials company with locations in over 20+ countries. We combine our global perspective with local decision-making to deliver performance that makes a difference in the markets we serve, from transportation and infrastructure to environment and consumer. Our employees around the world are united by our shared purpose: creating materials that improve daily life and enable a more sustainable future. We empower individuals to take ownership of their careers and promote a culture where people feel encouraged to share ideas, challenge the status quo, and collaborate, creating a workplace where all employees can make an impact. Not finding the right position today? Upload your information and interest for a future opportunity by clicking Get Started below. Or to set-up Job Alerts for future roles, Create an Account by clicking 'Sign In' at the top of the page!

Responsibilities

This role supports the quality needs of Battery Materials customers through various development phases, acting as a bridge between external customers and internal Cabot teams to cascade requirements and execute changes. The engineer will coordinate with site teams to resolve customer problems, participate in audits, and provide technical depth through statistical evaluation of product properties.