Tech Spprt Rep III at Johnson Controls

, , India -

Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

0.0

Posted On

30 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Risk Assessment, Crisis Management, Data Synthesis, Communication, Incident Monitoring, Trend Analysis, Travel Risk Assessment, Emergency Response

Industry

Industrial Machinery Manufacturing

Description

What you will do The Global Incident Analyst will utilize internal processes and external tools to identify real or potential risks related to the safety and security of the client personnel and assets. The Analyst accurately synthesizes emerging and developing information, communicates actionable intelligence, contributes to travel risk and threat assessment products, and intakes emergency phone calls and provides support during crisis situations. How you will do it Continuously monitor worldwide events in real-time through internal and external tools and platforms to identify developing real or potential safety and security incidents. Evaluate and assess identified incidents for real or potential impact to company personnel and assets. Synthesize data and compose accurate and timely communications, according to established procedures and templates, to notify relevant stakeholders (leadership, Regional Security Managers, employees, travelers, etc.). Support RSA/RSM’s as instructed, including in crisis situations. Analyze daily developments to identify trends and patterns and make recommendations to risk decision makers. Contribute to tactical and/or strategic threat assessments for locations or events. Assist company personnel in identifying and meeting requirements, and obtaining proper permissions, for proposed travel to high-risk locations. Serve as the main point of contact for the intake and escalation of safety and security incidents as reported by company personnel and assets. All other duties, as assigned. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

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Responsibilities

The Global Incident Analyst will monitor worldwide events to identify safety and security incidents affecting company personnel and assets. They will synthesize data, communicate actionable intelligence, and support crisis situations as needed.