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Tech Supp Professional at Honeywell

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Resolution, Escalation Management, Case Hygiene, Support Protocols, Client Relationship Building, Service Delivery, Cross-functional Collaboration, Issue Summarization, Technical Support, Leadership, Guidance

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Lead resolution of complex and escalated support cases, ensuring timely closure and maintaining high case hygiene standards Adhere to established support protocols to build strong client relationships and deliver consistent, high-quality service Collaborate with cross-functional teams to compile and present summaries of recurring client issues Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Responsibilities

The role involves leading the resolution of complex and escalated support cases, ensuring timely closure while maintaining high case hygiene standards. This includes adhering to support protocols to build strong client relationships and collaborating with cross-functional teams to summarize recurring client issues.