Tech Supp Professional at Honeywell
Pune, maharashtra, India -
Full Time


Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Case Resolution, Client Relationship Building, Cross-functional Collaboration, Issue Summarization, Technical Support, Case Hygiene, Protocol Adherence, Service Delivery

Industry

electrical;Appliances;and Electronics Manufacturing

Description
Lead resolution of complex and escalated support cases, ensuring timely closure and maintaining high case hygiene standards Adhere to established support protocols to build strong client relationships and deliver consistent, high-quality service Collaborate with cross-functional teams to compile and present summaries of recurring client issues Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Responsibilities
The role involves leading the resolution of complex and escalated support cases, ensuring timely closure while maintaining high case hygiene standards. This includes adhering to support protocols to build strong client relationships and collaborating with cross-functional teams to present summaries of recurring client issues.
Loading...