TECH SUPPORT ENGINEER INTERN

Location: Sydney, Australia
Company: EVSE Australia
At EVSE Australia, we provide turnkey EV charging solutions that make the transition to electric vehicles easy for individuals, fleets, and companies. Our goal is to offer high-quality installations, support, and service that ensure owning an EV is as seamless and stress-free as a petrol vehicle.

DOCUMENTATION & KNOWLEDGE BASE DEVELOPMENT

• Assist in creating and maintaining technical documentation, including installation manuals, troubleshooting guides, and FAQs.
• Develop internal knowledge base articles to streamline support operations.
• Contribute to training materials for customers and internal teams.

THE ROLE:

We are looking for a Tech Support Engineer Intern to join our team and assist in technical support, product testing, troubleshooting, and documentation. This role offers hands-on experience with cutting-edge EV charging technology, allowing you to develop your skills in diagnosing technical issues, testing products, and improving customer support processes.