Tech Support Engineer

at  evsecomau

SN2, New South Wales, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate02 May, 2025Not Specified02 Feb, 2025N/ATechnical Documentation,DocumentationNoNo
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Description:

TECH SUPPORT ENGINEER INTERN

Location: Sydney, Australia
Company: EVSE Australia
At EVSE Australia, we provide turnkey EV charging solutions that make the transition to electric vehicles easy for individuals, fleets, and companies. Our goal is to offer high-quality installations, support, and service that ensure owning an EV is as seamless and stress-free as a petrol vehicle.

DOCUMENTATION & KNOWLEDGE BASE DEVELOPMENT

  • Assist in creating and maintaining technical documentation, including installation manuals, troubleshooting guides, and FAQs.
  • Develop internal knowledge base articles to streamline support operations.
  • Contribute to training materials for customers and internal teams.

Responsibilities:

THE ROLE:

We are looking for a Tech Support Engineer Intern to join our team and assist in technical support, product testing, troubleshooting, and documentation. This role offers hands-on experience with cutting-edge EV charging technology, allowing you to develop your skills in diagnosing technical issues, testing products, and improving customer support processes.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

IT

Graduate

Electrical engineering computer science mechatronics or a related field

Proficient

1

Silverwater NSW 2128, Australia