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Tech Support Specialist - Winter Springs, FL at American Premier Services, Inc.

Winter Springs, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Mar, 26

Salary

0.0

Posted On

30 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Help Desk, Troubleshooting, Communication, Problem Solving, Organizational Skills, Attention to Detail, Asset Management

Industry

Administrative and Support Services

Description

Description Responsibilities: Support all first-level issues related to electronics and devices, including assistance with Help Desk tickets and coordination with IT. Set up company-issued phones and other electronic equipment. Asset manage company-issued IT equipment (phones, computers, printers, tablets). Collaborate with IT to create company email accounts and troubleshoot login issues. Communicate with new hires to provide login information, ensure their equipment is configured correctly, and confirm proper setup. Support administrative sites and functions. Troubleshoot and resolve technology-related issues. Perform additional tasks as assigned by management. Job Requirements: BA/BS degree or equivalent combination of education and experience. Excellent organizational skills with strong attention to detail. Good communication and problem-solving skills.

Responsibilities

The Tech Support Specialist will support first-level issues related to electronics and devices, assist with Help Desk tickets, and manage company-issued IT equipment. They will also collaborate with IT to create email accounts and troubleshoot login issues for new hires.