Tech Support (USA Shift, Remote)

at  AMAGI

AMAGI (https://amagi.io) is a leader of innovative, digital solutions around the world. We’re continuing to grow and are now looking for a dependable person to help with easy and limited client support for US hours.
If you are willing to answer very rare holidays and weekends, we pay an extra commission of ARS 10,000 each for going above and beyond. All salaries and commissions can be pegged to USD to counter inflation.
Any downtime outside of this not busy support schedule will be dedicated to developing your technical skills, research, and data entry related tasks related to our internal products.

REQUIREMENTS:

• Ability to communicate in English
• Computer literate
• Experience using MS Teams and Jira
• Experience or willingness to learn to read technical documentation
• Have access to consistent internet via computer and mobile phone
  Job Types: Full-time, Contract, Commission
  Pay: $630,000.00 per month

Application Question(s):

• Are you willing to be on-call for holidays and weekends for extra pay?
• Are you available to work during US business hours?

• Provide technical support to clients
• Troubleshoot, document and refine internal processes
• Perform product-related research
• Assist with operational data activities
• Update and maintain the relevant, internal systems