Technical 2nd Level Support Engineer - ITSM at Matrix42
6FAM, , Germany -
Full Time


Start Date

Immediate

Expiry Date

01 Nov, 25

Salary

0.0

Posted On

03 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

YOUR MISSION

  • Support our customers in the ITSM environment Network management
  • Processing of incidents of our customers Recording and processing of IT tickets
  • Problem analysis and solution finding
  • Administration of user accounts in various applications and devices
  • Support of branch offices at home and abroad

ABOUT US

Our ambition is to be the European choice in service management!
By using our platform, customers can manage IT and business processes, assets, endpoints, and identities for improved productivity, agility, security, and employee experience. By enabling digital working environments and IT self-service through holistic integration and automated processes, we digitalize and automate our customers’ everyday tasks. Join our diverse team of 600 professionals spread across Europe.
Our culture is built on strong values (We love customers, Make it happen, Better every day, With respect), with customer success as our top priority. We support your personal and professional growth, helping you reach your full potential through personalized goals. Join us on a journey where you can thrive in both your career and life

Responsibilities

Please refer the Job description for details

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