Technical Account Director (CSS) at Oracle Risk Management Services

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

0.0

Posted On

31 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cloud Infrastructure, Technical Governance, Problem Resolution, Customer Relationship Management, Service Delivery Standards, Implementation, Operations, Security Clearance, Multi-Cloud Environments, Oracle Best Practices, Mission Critical Environments, Cost Effectiveness, Quality, Reusability, Trusted Advisor, Team Leadership

Industry

IT Services and IT Consulting

Description

We are looking for a Technical Account Manager/Lead Cloud Infrastructure Architect (LCIA) who will be responsible of delivering best in class services to our CSS Customers running their solutions on Oracle private, public, and multi-cloud environments. Become Customer Trusted Advisor. With extensive problem resolution skills, LCIA is accountable, trustworthy, and able to build lasting relationships with the team members, other Oracle teams and the customers at different levels of the reporting line up to CIO or equivalent business owner. Work closely with customers to align their business and industry requirements at different stages of their Cloud Journey to deliver high value services aligned with Oracle’s best practices and service delivery standards. Leading CSS’s highly experienced delivery teams by providing technical governance and guidance. Ensure successful handover from Implementation toward operations making sure the implemented infrastructure solution will fit the customer requirements. Work closely with different CSS teams making implementation and operation of customer’s Mission critical environment a success. Be the Oracle Cloud infrastructure Delivery authority to ensure that customers make informed decisions regarding scope to achieve beneficial infrastructure solutions cost effectiveness, quality, and reusability. This role is open only to Singapore Citizens, as the scope of work involves government projects that require citizenship for clearance purposes. This role will involve the successful applicant working on government projects which may require security clearance being obtained and maintained as a condition of employment. Candidates applying for this role must be willing to provide necessary personal details for the application and maintenance of necessary security clearance.

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Responsibilities

The Technical Account Director will deliver best-in-class services to CSS customers in Oracle cloud environments and act as a trusted advisor. They will lead delivery teams, ensure successful project handovers, and provide technical governance.