Technical Account Manager - B2B API (Bangkok-based, Relocation Provided) at Agoda

, , -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Technical Account Management, Solutions Engineering, Analytical Skills, Problem-Solving, API Integrations, SQL, Excel, Communication Skills, Data Analysis, Project Management, Collaboration, Automation, Client Connectivity, Technical Requirements, Travel Technology, System Architecture

Industry

Software Development

Description

About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose - Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s and other Booking Holdings brands’ non-accommodation partners and promote our top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s and Booking Holdings’ unique travel product portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda and the other group companies, introduce more travelers to our great products and service and deliver significant profits to the overall business. Location: This position is required to be based in Bangkok, Thailand (with relocation support provided) The Opportunity: To utilize your technical expertise to support and drive Agoda’s B2B partnership growth by optimizing connectivity with the company’s largest B2B accommodation partners. Work with diverse internal teams and world-leading travel providers in Agoda’s B2B team, delivering innovative, scalable travel solutions at speed. In this Role, you'll get to: Drive the profitable growth of Agoda’s Strategic Partnerships/Travel Distribution business. Manage end-to-end technical account management for Agoda’s largest B2B accounts. Take full ownership of connection performance, including new builds, rebuilds, upgrades, day-to-day success rates, and ensuring optimal access to inventory, rates, rate plans, content, and availability. Extract and analyze complex data sets to identify trends, opportunities, and areas for improvement. Collaborate cross-functionally (especially with Product Managers) to identify business needs and influence the design and prioritization of next-generation features. Automate business processes to support operational efficiency and scalability. Identify and resolve technical issues impacting client connectivity, ensuring seamless operations. Serve as a trusted advisor to B2B clients, translating business needs into technical requirements. What you'll Need to Succeed: Bachelor’s degree in a quantitative, engineering, or computer science field. 6+ years of hands-on experience in technical account management, solutions engineering, or similar roles in technology or travel industries. Demonstrated analytical skills, with a proven ability to leverage data and insights to drive business strategy and decisions. Highly organized and capable of managing multiple priorities across concurrent projects in a fast-paced environment. Strong problem-solving skills and a self-starter mentality - able to identify opportunities, relentlessly drive growth, and push projects over the finish line. Practical experience with API integrations/data transfers, with strong proficiency in SQL and Excel. Excellent written and verbal communication skills. It's Great if you have: In-depth understanding of technical integrations and system architecture. Experience in travel technology, hospitality tech, or related industries. Strong command of Python, XML, or data modeling concepts. #bangkok #thailand #2 #3 Discover more about working at Agoda Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/ LinkedIn https://www.linkedin.com/company/agoda YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Responsibilities

Drive the profitable growth of Agoda’s Strategic Partnerships/Travel Distribution business and manage end-to-end technical account management for Agoda’s largest B2B accounts. Ensure optimal connection performance and resolve technical issues impacting client connectivity.