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Technical Account Manager at Context Recruitment Limited
London, London - England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

26 Nov, 26

Salary

0.0

Posted On

28 Aug, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Technology & Services

Description
  • Building and maintaining strong relationships with key client stakeholders.
  • Conducting regular service reviews and account management meetings.
  • Providing strategic guidance and recommendations to customers.
  • Identifying opportunities to enhance customers' IT environments and services.
  • Liaising with technical, service delivery and project teams to ensure successful outcomes.
  • Producing account plans, service reports and technology roadmaps.
  • Supporting contract renewals and identifying opportunities for account growth.
  • Monitoring customer satisfaction and driving service improvements.
  • Managing escalations and ensuring issues are resolved effectively and professionally.
  • Acting as the voice of the customer across the organisation.

How To Apply:

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Responsibilities