ABOUT ECOLAB:

Every day, we make the world cleaner, safer and healthier – protecting people and vital resources. Ecolab is the global leader in water, hygiene and services. Around the world, businesses in foodservice, food processing, hospitality, healthcare, industrial, mining markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals. Our global workforce of over 47,000 employees is consistently delivering comprehensive solutions that meet the unique needs of our customers.

ABOUT THE ROLE:

As our Technical Account Manager, you will work with food and beverage manufacturers in the metro-Sydney region, to enhance operational efficiency, food safety and product quality. You will utilise the vast resources of Ecolab to tailor cleaning and sanitising programs, understand operational efficiency objectives and help reduce the total cost of operations for our customers.

IN THIS ROLE YOU WILL:

• Serve as the technical contact for predominantly food & beverage customers, understanding their needs and providing tailored solutions.
• Work with your customers to identify, develop and execute projects that will improve and provide savings to your customer’s operations.
• Be an advocate for innovation by identifying and merchandising opportunities to implement innovation in your customer’s business.
• Develop and share expertise in sanitation process and related technologies
• Be the technical go-to for the NSW team assisting with complex enquiries in areas
• Develop and maintain strong relationships with key decision-makers at customer sites to drive customer satisfaction and retention.
• Act as a trusted advisor to customers and the NSW team, providing guidance on best practices, product usage, and industry trends.
• Track and analyse key performance metrics to measure account health and identify areas for improvement.
• Attend and present at regular business review meetings with your customers
  Critical to the role will be your energy and ability to drive operational savings and innovation opportunities in your customer accounts. Coupled with a tremendous amount of technical knowledge, excelling at identifying and seizing opportunities for Ecolab’s products within the dairy, brewing, beverage, protein and food processing industries.