Technical Account Manager at Evolution

Sofia, Sofia-City, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

0.0

Posted On

02 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluent English, Microsoft Excel, Customer Relationship Management, Project Management, Interpersonal Skills, Clear Communication, Active Listening, API Integration Knowledge, Product Delivery Management, Development Lifecycle Understanding

Industry

IT Services and IT Consulting

Description

Company Description Evolution is a leading provider of premium gaming solutions to the world's most successful online casino operators. Our innovative and high-quality offer includes brands like Red Tiger, Evolution Live, NetEnt, and Ezugi. The Red Tiger division in Sofia is structured around tightly knitted, close-to-family, self-sufficient teams. This creates efficient work cycles, an unmatched work environment, and well-defined dependencies that ultimately give us award-winning products such as Crazy Time, Lightning Roulette, and Gonzo’s Quest. We have an extensive track record of number 1s, and we are always looking for great people to help us create the next big product hit. That is why Evolution Bulgaria thrives on pushing limits and being at the forefront of game design to deliver on our Engineering mission: a flawless player experience. Job Description In this role you will: Build and manage close relationships with allocated B2B clients and internal stakeholders; Develop solutions and influence the strategic direction of clients Plan and lead processes between clients/internal stakeholders and in-house developers to meet, organize and simplify requirements; closely with internal teams to make sure all deadlines and client criteria are met; Working hours: 9:00-18:00. Please note that the position serves the EMEA market and therefore follows the EMEA working hours. Qualifications Fluent English (C1 level) Advanced proficiency in Microsoft Excel, including complex formulas (e.g., XLOOKUP/VLOOKUP), PivotTables, data validation, conditional formatting, etc. Experience in managing customer relationships and software release Experience in Project/Account management Flexibility and ability to work with minimum supervision Strong interpersonal skills Clear, concise written and verbal communication Ability to explain complex ideas to non-technical people Active listening, not just waiting to talk Remaining composed during conflict or dissatisfaction Good to have API integration knowledge Product delivery management experience Good understanding of development lifecycle Previous experience in the iGaming industry would be considered an advantage Additional Information What we offer: Environment tailored to allow you to realize your full potential; Awesome mix between all benefits of a large company and all advantages of creative startup culture; Tailor-made career program and many opportunities to grow and prove yourself; Company-funded training; Social benefits - Multisport card, additional medical insurance; Modern office in the city center with an amazing view.

Responsibilities

In this role, you will build and manage close relationships with allocated B2B clients and internal stakeholders while developing solutions that influence the strategic direction of clients. You will also plan and lead processes between clients, internal stakeholders, and in-house developers to meet requirements.