Edwardstown, SA, AU, 5039
Permanent
IXOM plays a vital part in the lives of tens of millions of people every day.

SKILLS & EXPERIENCE

• A tertiary qualification in a technical discipline such as Science, Engineering (Chemical/Process), Food Technology OR/
• Prior experience in a technical based role within the processing industry OR/
• Strong experience in the dairy industry with a good knowledge of dairy processing and CIP processes OR/Excellent communication skills with the ability to build longstanding relationships, negotiate and influence
• Commercial acumen to truly understand the business development cycle, challenge current processes and offer insights to the product/technical management group
  You could be a recent graduate, with a relevant degree in a technical discipline and experience in a customer facing role looking to develop your career, or an experienced Account Manager to expand their experience into this technical product suite. Attitude is everything in this position, if you bring us your can-do attitude, we will teach you the rest.

ABOUT YOUR ROLE

Reporting to our Regional Sales Manager, this technical sales role will allow you to nurture existing relationships, while delivering improvements through innovation and creative technical solutions. Most of your customers will be based in the Adelaide region with travel around this area.
In this role, you will work with our broader Process Cleaning Solutions business with a focus on dairy, food and beverage processing and industrial water treatment. You will develop into a subject matter expert in the areas of Dairy Cleaning and Production Process applications.
Along with a competitive salary package and a company vehicle, we promote a fantastic flexible working culture and encourage you to work however you work best.

KEY RESPONSIBILITIES

• Deliver on contractual commitments to customers
• Provide technical support and information to customers whilst delivering productivity improvements through innovation and technical solutions
• Provide responsive account management and customer service
• Prepare and execute customer service plans to improve profitability and satisfaction
• Generate leads through customer interaction (e.g., visits, calls, written correspondence)
• Work closely with Sales and Market managers to identify and develop new customers and products, increasing market share and improving profitability
• Capture market intelligence and competitor information