Technical Account Manager (m/f/d) at ABB
Wien, W, Austria -
Full Time


Start Date

Immediate

Expiry Date

02 Oct, 25

Salary

3.4

Posted On

03 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Strategic Collaboration, Relationship Development, Maintenance, Customer Retention, Market Share, Project Managers, Customer Satisfaction, New Business Opportunities, Productivity

Industry

Marketing/Advertising/Sales

Description

Chez ABB, nous aidons les industries à se surpasser - en réduisant leur consommation et en les rendant plus propres. Ici, le progrès est une exigence - pour vous, votre équipe et le monde. En tant que leader du marché mondial, nous vous donnerons ce dont vous avez besoin pour y parvenir. Ce ne sera pas toujours facile, il faut du courage pour grandir. Mais chez ABB, vous ne serez jamais seul. Run what runs the world.
Ce poste est placé sous l’autorité de :
Responsable des ventes

MORE ABOUT US

ABB’s Process Automation business area enables customers to operate some of the world’s largest and most complex industrial infrastructures, helping them outrun – leaner and cleaner.
We offer a broad range of automation, electrification and digital solutions for process, hybrid and maritime industries, including industry-specific integrated control and software as well as measurement and analytics solutions and services. The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.
We value people from different backgrounds. Could this be your story? Apply today or visit careers.abb to read more about us and learn about the impact of our solutions across the globe.

ABBcareers #LI-Hybrid

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.

Responsibilities

In this role, you are responsible for the sales of digital automation and control systems as well as cybersecurity solutions for customers in Austria. You develop customer-oriented strategies to increase market share, profitability, and customer satisfaction. By working closely with account managers and project managers, you identify new business opportunities, enhance the service business, and ensure the expansion of the installed base in the chemical, energy, and industrial sectors. You utilize your technical knowledge and understanding of the market in your sales efforts and project management.

  • Customer Management and Retention: Motivated customer management with a focus on plant expansions, new installations, and maintenance to ensure long-term customer retention.
  • Lifecycle Monitoring and Service Coverage: Monitoring of the entire lifecycle of the installed base and ensuring comprehensive service contract coverage, including regular renewals.
  • Customer Relationship Development: Building, maintaining, and deepening customer relationships through technical support, digital solutions, and addressing technical challenges.
  • Sales Opportunities and Strategic Collaboration: Identifying new sales opportunities to improve customer efficiency and productivity, while taking commercial responsibility for joint development. Close cross-departmental collaboration to ensure optimal customer satisfaction, combined with market observation and strategic development of the service business in line with ABB values such as safety and integrity.
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