Join us at Boxed as a Technical Account Manager
You’ll be our Client “first point of contact” for Product and Delivery, working alongside a Customer Success Manager, acting as the face of the BaaS organisation with our enterprise clients

ADDITIONAL EXPERIENCE IN THE FOLLOWING WOULD BE ADVANTAGEOUS:

• Experience working in a scale-up environment
• Understanding of UK banking regulations, KYC/AML, and embedded finance use cases
• Familiarity with Open Banking standards and cloud-native architecture

• Experienced in a Technical Account Management role within FinTech, payments, or BaaS
• Exceptional client management and negotiation skills with ability to lead technical and commercial discussions, translating between technical and business requirements as needed
• Strong Product knowledge for assigned product line with experience of pitching and explaining industry best practices
• Proven track record leading technical delivery for multi-stakeholder enterprise clients, navigating technical and commercial challenges as they emerge
• Ability to clearly and confidently explain current product capabilities and future roadmap
• Ability to problem solve whilst supporting clients to navigate any known product limitations in order to achieve their goals
• Solid understanding of RESTful APIs, white-labelled front-end applications. system integrations, and microservices architectures