Full job description

Technical Account Manager - UK (Remote) - c.£70K

A growing CRM, data and technology consultancy is looking for an experienced Technical Account Manager to join its Client Delivery team and take ownership of key client relationships across its CRM, data and software portfolio. You'll act as the bridge between clients and technical delivery teams, combining strong relationship management with technical understanding across CRM, data, integrations, APIs and cloud technologies.

Key Responsibilities

Build and manage trusted relationships with senior business and technology stakeholders
Act as the main point of contact for technical, service and strategic matters
Translate business requirements into clear conversations with consultants, developers, architects and data specialists
Support discussions around CRM architecture, data models, APIs, integrations and cloud technologies
Oversee ongoing projects, support arrangements and consultancy engagements
Proactively identify and manage technical, delivery and relationship risks
Help shape client technology roadmaps and longer-term strategies

Skills & Experience

Experience as a Technical Account Manager, Technical Consultant, Solutions Consultant, Customer Success Manager or Service Delivery Manager
Background within IT consultancy, SaaS, software, systems integration or a digital/data/technology agency
Strong experience managing technical and non-technical stakeholders
Good technical understanding of CRM, data, APIs, integrations and cloud-based solutions
Experience contributing to account growth, renewals or commercial opportunities
Comfortable working across multiple clients, projects and technical teams

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Responsibilities

Full job description

Technical Account Manager - UK (Remote) - c.£70K

Key Responsibilities

Build and manage trusted relationships with senior business and technology stakeholders
Act as the main point of contact for technical, service and strategic matters
Translate business requirements into clear conversations with consultants, developers, architects and data specialists
Support discussions around CRM architecture, data models, APIs, integrations and cloud technologies
Oversee ongoing projects, support arrangements and consultancy engagements
Proactively identify and manage technical, delivery and relationship risks
Help shape client technology roadmaps and longer-term strategies

Skills & Experience

Experience as a Technical Account Manager, Technical Consultant, Solutions Consultant, Customer Success Manager or Service Delivery Manager
Background within IT consultancy, SaaS, software, systems integration or a digital/data/technology agency
Strong experience managing technical and non-technical stakeholders
Good technical understanding of CRM, data, APIs, integrations and cloud-based solutions
Experience contributing to account growth, renewals or commercial opportunities
Comfortable working across multiple clients, projects and technical teams