Technical Account Manager (NV1) - Canberra

at  Fortinet

Location: Australia (Canberra)
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Account Manager (NV1) to contribute to the success of our rapidly growing business.
Would you like to join the global leader and innovator in broad range of network security solutions to help the strategic customers and optimise their customer experience? We are expanding our Advanced Support (AS) team in APAC and seeking a talented Technical Account Manager (TAM) to join us in delivering exceptional service and support by operating as primary technical advisor for key Fortinet customers.
The Technical Account Manager (TAM) will act as the primary technical contact for our key clients in the post-sales area, ensuring their success and satisfaction with our products and services. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for customer service. As a TAM, you will work closely with clients to understand their needs, address their technical challenges tailored to their needs, and advocate for their success within our organization. Your proactive guidance will help keeping the customer’s mission critical environments healthy by identifying potential issues before they become problems and improving the overall customer experience via best practices and technical recommendations that will optimize their return of investment.
If you are keen in helping customers achieving their strategic objectives while working on cutting edge security products and technologies, then come and join our team.

Please refer the Job description for details